Aracelis Mendez
Aracelis Mendez at Lexus of Orange County
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Aracelis Mendez | Page 3

Service Receptionist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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4.7
165 Reviews
4.7

165 Reviews

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165 Reviews of Aracelis Mendez

March 03, 2023

Dealership Rating
Employee Rating

Pretty chill, they were fast and efficient. I got in and they started working on my car immediately. More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2023

Lexus of Orange County responded

Hi Ali, we appreciate you taking the time to share your experience. We look forward to your next visit!

February 24, 2023

Dealership Rating
Employee Rating

Good service, friendly staff and completed the work in a timely way. They told me 1 1/4hr and that's how long it took. I also got a car wash. They could use better snacks. Otherwise, nice, easy visit. More

by 227bonniegoldberg
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Feb 24, 2023

Lexus of Orange County responded

Hello, we appreciate you taking the time to share this feedback. We'll see you next time!

February 24, 2023

Dealership Rating
Employee Rating

Muy exelente, muy buen servicio . obtube una revisión completa, un personal muy amable y eficiente More

by fernandezcarolina549
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Feb 24, 2023

Lexus of Orange County responded

Hola, gracias por la reseña. Nos vemos en el futuro!

February 19, 2023

Dealership Rating
Employee Rating

Everything was very good oil change was done in a timely manner very helpful and on top of warranty issues More

by joannzitone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Roscino, Chris Nenning

Feb 20, 2023

Lexus of Orange County responded

Hi Joanne, we appreciate you sharing feedback about your recent experience. See you next time!

February 17, 2023

Dealership Rating
Employee Rating

Very nice Ian’s attentive internal staff. Very accommodating to work while waiting for service to be completed. More

by Rsussk01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2023

Lexus of Orange County responded

Hello, we're pleased to see you are satisfied with your most recent visit. Come see us again in the future!

February 14, 2023

Dealership Rating
Employee Rating

Service department is very informative. I was kept update with the service to my RX 350 via in person & cellphone video. More

by CJJARON
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan, Govaia Larcher

Feb 15, 2023

Lexus of Orange County responded

Hello, thank you for trusting us to service your RX 350. Come see us again soon!

February 04, 2023

Dealership Rating
Employee Rating

Kind personnel. Very knowledgeable, personable and considerate. I especially like the new video technology that gives us a tour of work done on our car! Excellent More

by Lise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Feb 08, 2023

Lexus of Orange County responded

Hello, we appreciate your kind feedback about our team. See you next time!

January 22, 2023

Dealership Rating
Employee Rating

Prompt, honest customer service! My vehicle was handled as soon as I entered. Wait time was minimal! More

by icepoppi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jan 23, 2023

Lexus of Orange County responded

Hello, we're pleased to see you received prompt and honest service during your visit. We'll see you again soon!

January 20, 2023

Dealership Rating
Employee Rating

Excellent service. They make me feel like a valued customer each visit. I appreciate the whole team, from Sales to Service. More

by tcd727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Govaia Larcher

Jan 23, 2023

Lexus of Orange County responded

Hello valued customer, we appreciate you taking the time to share this wonderful feedback about the excellent service you always receive. Until next time, enjoy the road ahead!

January 06, 2023

Dealership Rating
Employee Rating

The dtaff is warm and knowledgeable. The place itself is clean snd attractive. Will continue our affiliation with the dealership More

by SUZSEEYA
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Stillman, Chris Nenning

Jan 10, 2023

Lexus of Orange County responded

Hello, we appreciate you taking the time to share you positive feedback about our knowledgable team and clean store. Let us know if we can help with anything in the future, have a great day!

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