Aracelis Mendez | Page 17
Service Receptionist
Lexus of Orange County
3496 Route 6
Middletown, NY 10940
165 Reviews
Write a Review165 Reviews of Aracelis Mendez
May 28, 2018
Good at customer recovery Overall experience was good. Areas for improvement include having stocked envelopes for night drop, cleaning service should not park where cars are dr Overall experience was good. Areas for improvement include having stocked envelopes for night drop, cleaning service should not park where cars are dropped off, details of service should be provided at time of vehicle pick up, brake and tired should have the appropriate colors checked off for customer, and attention to detail when performing complimentary car wash. The car should be given back to the customer better than what was handed in. Joe needs to work on listening to the customer without being in haste to answer. Ed did a great job at customer recovery. I am willing to give them another chance based on their customer recovery efforts. More
Other Employees Tagged: Hamid (Ed) Habasi, Joseph Scalo
May 24, 2018
n/a donot understand what you are asking! came in for an oil change. full inspection and car wash added at no cost. very courtious and professional service. thank you vey much, Art Lusigna came in for an oil change. full inspection and car wash added at no cost. very courtious and professional service. thank you vey much, Art Lusignan More
Other Employees Tagged: Joseph Scalo
April 17, 2018
Best Dealership i was treated like Royalty...Excellent service, very knowledgeable, will feel very comfortable purchasing another Lexus with these people to service u i was treated like Royalty...Excellent service, very knowledgeable, will feel very comfortable purchasing another Lexus with these people to service us. Will be more than happy to have my vehicle serviced at this location. More
Other Employees Tagged: Joseph Scalo
April 13, 2018
Great service experience! We used to shop in New Jersey for cars, but were happy to find a local dealer to work with. Convenient location, knowledgeable staff, and great servi We used to shop in New Jersey for cars, but were happy to find a local dealer to work with. Convenient location, knowledgeable staff, and great service. It's a winning combination! More
Other Employees Tagged: Matthew Gallagher
April 02, 2018
Service inspection I brought my car in for service inspection. The place was great. Very professional, polite and courteous. This was a regular service appointment. Very I brought my car in for service inspection. The place was great. Very professional, polite and courteous. This was a regular service appointment. Very good More
Other Employees Tagged: Cynthia Jados, Joseph Scalo