Aracelis Mendez
Aracelis Mendez at Lexus of Orange County
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Aracelis Mendez

Service Receptionist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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4.8
165 Reviews
4.8

165 Reviews

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165 Reviews of Aracelis Mendez

August 02, 2023

Dealership Rating
Employee Rating

The service department was knowledgeable, friendly, helpful in serviceiñg my vehicle. I enjoyed the minimal wait time. More

by KC25_2000
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Aug 02, 2023

Lexus of Orange County responded

We are so happy you were satisfied with your service, and we love to hear when our team can get customers in and out in a timely manner! It is a pleasure working with you, and we look forward to next time. Travel safe and visit Lexus of Orange County again soon!

July 30, 2023

Dealership Rating
Employee Rating

They explain everything with detail when I go in for service. They are also always very kind and courteous. More

by csciurca214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jul 31, 2023

Lexus of Orange County responded

Thank you for leaving Lexus of Orange County five stars! It is our pleasure to have thoroughly explained your service to ensure customer trust, and we are happy to see we have earned your confidence. Travel safe and visit our team again soon!

July 27, 2023

Dealership Rating
Employee Rating

Staff and service where great. I would recommend to friend or family. Dealership was very clean and orderly. More

by elugo10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jul 28, 2023

Lexus of Orange County responded

We are pleased to hear you were satisfied with your service, and it is wonderful that our team has earned your confidence! Thank you for five stars and your recommendation. We look forward to assisting you again at Lexus of Orange County soon!

July 27, 2023

Dealership Rating
Employee Rating

I have gotten my car serviced at Lexus of Orange County several times. Each time everyone is so nice and helpful. They keep me updated throughout the process and alway in less time than they quote me. I hi More

by Stmarrero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning , Michael

Jul 28, 2023

Lexus of Orange County responded

We are so happy you have been consistently provided with helpful and prompt service! Thank you for your recommendation and five stars. Travel safe and come to Lexus of Orange County again soon!

July 18, 2023

Dealership Rating
Employee Rating

Everyone here is very nice and accommodating! I would definitely recommend for all services and car needs. More

by blueeyes9581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Marcial Mendoza

Jul 19, 2023

Lexus of Orange County responded

It is our pleasure to have provided you with nice and accommodating service! Thank you for your recommendation and five-star rating. We can't wait to assist you again soon!

July 13, 2023

Dealership Rating
Employee Rating

Fast professional service as always. I have never been disappointed at this dealership. The staff has always gone out of their way to make servicing an automobile a favorable experience More

by RJFOCUS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jul 14, 2023

Lexus of Orange County responded

It is our pleasure to do everything in our power to make your service experience enjoyable. Thank you for taking the time to leave Lexus of Orange County five stars! We are thrilled to hear that you have been consistently provided professional, five star service by our team and hope to see you in again soon.

July 07, 2023

Dealership Rating
Employee Rating

Excellent service with care; I always enjoy my experience with this dealership and will recommend it to family and friends. More

by eula67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Lexus of Orange County responded

It's wonderful to see you always enjoy the excellent experience our team provides. We appreciate the recommendation and look forward to your next visit!

July 07, 2023

Dealership Rating
Employee Rating

Excellent customer service and smooth buying process. Good inventory. Definitely would recommend for lexus customers. More

by varun.patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Lexus of Orange County responded

Hi Varun, congrats on your new ride! We're happy to see the car-buying experience went smoothly and our team provided excellent customer service throughout the process. Come visit us again soon!

July 01, 2023

Dealership Rating
Employee Rating

The got me in on time as always and took care of everything they needed to. More

by randyroche
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jul 03, 2023

Lexus of Orange County responded

We are glad that we could meet your needs and that our team was punctual in their service! Thank you for leaving Lexus of Orange County an excellent review. Travel safe and visit us again down the road!

June 30, 2023

Dealership Rating
Employee Rating

Service was great dealership was clean Lexus is always consistent no matter where you go but these guys were great to work with. Dealership has come a long way from when I was growing up. More

by robertrat5
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jul 03, 2023

Lexus of Orange County responded

Thank you for your kind and thorough review. We are happy to hear that you enjoyed working with our team, and we are grateful for your positive feedback! Travel safe and come again soon.

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