Aracelis Mendez | Page 2
Service Receptionist
Lexus of Orange County
3496 Route 6
Middletown, NY 10940
165 Reviews
Write a Review165 Reviews of Aracelis Mendez
June 20, 2023
Great service all around. Customer service here is second to none. The maintenance video was a plus. Customer service here is second to none. The maintenance video was a plus. More
Other Employees Tagged: Chris Nenning
June 16, 2023
Quick appointment availability. Prompt service with video appreciated. However I was not in their system and had been in this office previously. Prompt service with video appreciated. However I was not in their system and had been in this office previously. More
June 07, 2023
Great to deal with when I bought the car and service dept excellent Time of appointment always accurate. No upselling excellent Time of appointment always accurate. No upselling More
Other Employees Tagged: Melissa Horan
May 20, 2023
Had an appointment for regular service. Everything went on time they even cleaned the car before I picked it up. Everything went on time they even cleaned the car before I picked it up. More
Other Employees Tagged: Chris Nenning
May 18, 2023
Excellent service ! !Very clean place, friendly to costumers( bagel and coffee) Now you can watch video what is happening to you car!( video is sent by mechanic who is ta !Very clean place, friendly to costumers( bagel and coffee) Now you can watch video what is happening to you car!( video is sent by mechanic who is taking care of your car)Everything is done on time and your car is washed after being serviced.Love it! More
Other Employees Tagged: Melissa Horan, Chris Nenning, Govaia Larcher
April 27, 2023
Bought used car from this dealer, has had to go back in for service twice having driven it less than 400 miles. No loaner cars available when car in shop for over a week. Not getting calls back from salesm for service twice having driven it less than 400 miles. No loaner cars available when car in shop for over a week. Not getting calls back from salesman, customer service person was rude on the phone. Not a dealership I would ever recommend to anyone. More
Other Employees Tagged: Marcial Mendoza , Mike Jaloudi, Wayne P
April 14, 2023
Service staff were very professional, courteous and knowledgeable. They provided a timeline for my service and checked in to provide updates. knowledgeable. They provided a timeline for my service and checked in to provide updates. More
Other Employees Tagged: Chris Nenning
April 12, 2023
Spending over $500 for maintenance I should get a car wash. Pretty much every time I get the car serviced the wash unavailable which is a little annoying. wash. Pretty much every time I get the car serviced the wash unavailable which is a little annoying. More
Other Employees Tagged: Chris Nenning
March 24, 2023
Informative and knowledgeable staff. Quality and honest service. This dealership makes me want to stay with Lexus for life! Quality and honest service. This dealership makes me want to stay with Lexus for life! More
Other Employees Tagged: Chris Nenning
March 21, 2023
Chris is an asset to your dealership. He is the reason that I bought another Lexus. Looking forward to n amiable relationship with Lexus of Orange county He is the reason that I bought another Lexus. Looking forward to n amiable relationship with Lexus of Orange county More
Other Employees Tagged: Chris Nenning