Govaia Larcher

Terrible dealer. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. It's what we say it's worth...this miss out key features to scam custo.ers out of thousands because expensive features are not attached to the Vin they have to be added manually and they leave them out to profit more ..its really sad. That's why you get all these wild numbers everytime you go from. Dealer to dealer More

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It has been over 3 weeks and they have failed to payoff my car loan my car loan More

by Docmif Verified Customer Verified Customer

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Excellent service ! !Very clean place, friendly to costumers( bagel and coffee) Now you can watch video what is happening to you car!( video is sent by mechanic who is ta !Very clean place, friendly to costumers( bagel and coffee) Now you can watch video what is happening to you car!( video is sent by mechanic who is taking care of your car)Everything is done on time and your car is washed after being serviced.Love it! More

by MaggiOk Verified Customer Verified Customer

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Awesome customer service. Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,t Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,than at the time of signing they would tack on $5,000 to $10,000 more . I walked away from 5 signings for my new Rx 350 before I found Orange County Lexus. Your dealership is the only one that has kept their word with the out the door price. And even though I have to drive over 2 hours to get there to pick up my new car you now have a customer for life !! More

by xxxmxracer Verified Customer Verified Customer

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Excellent experience, pleasure to work with. Everyone very attentive, straight answers no pressure off any kind, just the way it supposed to be. Great place, great people. Everyone very attentive, straight answers no pressure off any kind, just the way it supposed to be. Great place, great people. More

by poconoringside Verified Customer Verified Customer

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I reached out to Lexus of Orange County on Tuesday April 12th, looking to get information on the Lexus RX 350h SUV, which there was no available inventory for at my local Lexus Dealer. Within a short time I 12th, looking to get information on the Lexus RX 350h SUV, which there was no available inventory for at my local Lexus Dealer. Within a short time I received an immediate response from Lexus of Orange County. I then began an inquiry over the email with my sales representative, Marc Mendoza. Marc and his team at Lexus of Orange County were outstanding and demonstrated a very high level of customer service, as well as promptly addressing all of my questions and concerns. I was able to negotiate with them in a professional manner and within 24 hours, I was on my way to Middletown, NY, a 2 hour drive, to pick up my new vehicle. I have to say that when I arrived at the Dealer, they knew I was going to be late, but their team stayed late to complete the transaction. They did not make me feel rushed and all employees were outstanding. The kicker was when I went to see my new vehicle and there was a great big bow on the roof!. To me, that was an amazing touch. Marc helped educate me on the new electronics in the vehicle, so that I felt comfortable before I departed for home. I do not think I have ever written up a recommendation for a car dealer, but this time I wanted to ensure that I highly recommended Lexus of Orange County. I will be sure to tell all of my family, friends and co-workers that this was a great experience and well worth the 2 hour drive. More

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It was good but this time they didn’t do the car wash for me like they did the first time me like they did the first time More

by Jimhashimi Verified Customer Verified Customer

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Great dealership and buy far best price around. Very courteous staff never a problem having my vehicle serviced. Everyone is very professional and respectful. Very courteous staff never a problem having my vehicle serviced. Everyone is very professional and respectful. More

by MY10GARDENS Verified Customer Verified Customer

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Josh was an awesome salesperson. He was upfront, kind and patient with my many questions and test drives! Thank you! I love my car! He was upfront, kind and patient with my many questions and test drives! Thank you! I love my car! More

by kelliandtom Verified Customer Verified Customer

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What I care about is time, attention, honesty, and loyalty. At Lexus I got all of those things. Lexus, made the time, gave me the attention that was needed and honest with me and the loyalty as well loyalty. At Lexus I got all of those things. Lexus, made the time, gave me the attention that was needed and honest with me and the loyalty as well. Great job Melissa Horan! More

by eebwilliams Verified Customer Verified Customer

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