48 Reviews
Write a Review48 Reviews of Alvin Kumar
July 13, 2019
Very unique Alvin Kumar Is very different he actually helped me and a very personal and caring manner. I have dealt with so many service advisor and I felt that Alvin Kumar Is very different he actually helped me and a very personal and caring manner. I have dealt with so many service advisor and I felt that my voice counted. My husband pass away and now I have to take care of my car myself, I felt at ease. I will deal with only Alvin ”. More
May 22, 2019
Overwhelmed staff I believe that Elk Grove Toyota does a good job on my car. (It’s a Prius. Nothing ever goes wrong.). But the staff is overwhelmed. Even though I made I believe that Elk Grove Toyota does a good job on my car. (It’s a Prius. Nothing ever goes wrong.). But the staff is overwhelmed. Even though I made an appointment several days in advance, I had to wait in my car for almost a half hour to get served. They never called me to let me know the status of my car. I texted at about 4:20 and then again at 6:20 to find out. No reply. I tried calling the number I was given. It rang unanswered for several minutes. I finally called the showroom and they put me through. Never talked to my assigned advisor. They told me to pick up the car the next day. This was a tuneup. I expected to get it back that afternoon. They should have contacted me earlier. More
April 04, 2019
Toyota’s excellent service Miguel and Alvin’s friendliness and customer service are second to none! I highly recommend Elk Grove Toyota for both sales and service. I have been Miguel and Alvin’s friendliness and customer service are second to none! I highly recommend Elk Grove Toyota for both sales and service. I have been a customer since 2005 and will continue my patronage in the future! More
Other Employees Tagged: Miguel Navarro
March 05, 2019
Car buying made easy Jeremy was to the point and made the process smooth, he made sure everything I needed was taken care off, generally when you buy car the sales person Jeremy was to the point and made the process smooth, he made sure everything I needed was taken care off, generally when you buy car the sales person will take hours to discuss and negotiate price but Jeremy didn’t force anything he just did what I asked for, will definitely recommend buying car from him, Generally Elk Grove Toyota is the best dealership in Sacramento region More
Other Employees Tagged: Jeremy Coffelt, Chris Her
February 18, 2019
Service Excellent job done the sales person did the good job. I always go to Elk Grove Toyota for the service. All the staff was friendly Excellent job done the sales person did the good job. I always go to Elk Grove Toyota for the service. All the staff was friendly More
February 05, 2019
Awesome Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and God bless you More
February 05, 2019
Great work The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills whi The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills which made me feel that I have known him for so long, but I met him first time. More
Other Employees Tagged: Steve Adams , Scott Sady
January 02, 2019
Very professional Had wonderful experience. The gentleman that helped us was very wonderful and listened to all my concerns and addressed each of them with professiona Had wonderful experience. The gentleman that helped us was very wonderful and listened to all my concerns and addressed each of them with professionalism. Alvin Kumar you are wonderful More
December 24, 2018
Excellent Excellent! Great dealership and the advisors are awesome to work with. Perform the service on time and within the estimate provided. Also well kept an Excellent! Great dealership and the advisors are awesome to work with. Perform the service on time and within the estimate provided. Also well kept and clean customer seating area. Thanks, RAVI More
Other Employees Tagged: Victor Reynoso, Andy Tran , Fred Daniels, Charles Linck
November 25, 2018
Service Experience Good and friendly place to have car serviced. I get my 3 cars for all work including tires. Good and upgraded coutomer lounge. Good amenities. Good and friendly place to have car serviced. I get my 3 cars for all work including tires. Good and upgraded coutomer lounge. Good amenities. More
Other Employees Tagged: Steve Adams , Andy Tran , Primal Kumar , Brian Chase, Joel Garcia, Matthew Shrum