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Alvin Kumar
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48 Reviews
48 Reviews
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48 Reviews of Alvin Kumar
April 20, 2018
POSITIVE AND EFFICIENT SERVICE I have a 2002 Toyota deuce coupe. After taking advantage of an oil change discount coupon I had seen in one of Elk Grove Toyota's monthly email ads, I I have a 2002 Toyota deuce coupe. After taking advantage of an oil change discount coupon I had seen in one of Elk Grove Toyota's monthly email ads, I received notification that I had 3 additional issues regarding my auto that I should address. They gave me an "express" appointment when I called. One of the issues involved replacing my 2 rear wheels. When I questioned why this was recommended, the advisor, Alvin Kumar, showed me the cracks in the tires. I couldn't see them. He took a cell photo which clearly showed the problem. He gave me an estimate of the cost. The final bill was 10 % less. The service experience was positive and efficient and included a van drive to and back from my home for the 3 hour period it took to perform the services. . More
by janicecesolini
Verified Customer
Helpful 
April 19, 2018
Great Great Great!!! Great services, great people great price! Please, keep up and improve for goods. I am planning going back to your dealer to purchase couple more vehi Great services, great people great price! Please, keep up and improve for goods. I am planning going back to your dealer to purchase couple more vehicles, but some salesmen make it hard and incorrect in prices on purpose to flow away the customers?!? So, I guess, if you’d like to keep the customers and want to get more, please, take my concern seriously. More
by GIOANTHUYNGUYEN
Other Employees Tagged: Steve Adams , Andy Tran , John Nguyen , Brian Chase, Rocky Deavers, Nicholas Kersten
April 17, 2018
Service Great service very quick and very helpful. Alvin is kind and helpful. Do not change anything a Elk Grove Toyota. Keep going and build on what you have Great service very quick and very helpful. Alvin is kind and helpful. Do not change anything a Elk Grove Toyota. Keep going and build on what you have. More
by BDPMOORE61
April 16, 2018
Excellent From the first second I stopped under service last me, Toyota already helped me. They’re quick and did the great job. Alvin Kumar explained me what my From the first second I stopped under service last me, Toyota already helped me. They’re quick and did the great job. Alvin Kumar explained me what my car service got yesterday. Nice service with full information regarding my car. Thank you Alvin....your the best. More
by IPURBA68
April 15, 2018
Excellent service from entry till exit Excellent in all your needs. Very good service they ask for water cofee etc. They call you for anything that need to be done or replaced. Like the way Excellent in all your needs. Very good service they ask for water cofee etc. They call you for anything that need to be done or replaced. Like the way they work. More
by SURESHAKSAINI
Other Employees Tagged: Baljinder Singh, Miguel Navarro, Primal Kumar
April 10, 2018
Customer service Associates were friendly and did what they promised. Service advisors Primal Kumar and Alvin Kumar . They kept it simple , appointment time was met. U Associates were friendly and did what they promised. Service advisors Primal Kumar and Alvin Kumar . They kept it simple , appointment time was met. Updated me on every step of the service More
by JIJ1414
Other Employees Tagged: Primal Kumar , Primal Kumar
April 05, 2018
10,000 mile service Greeted promptly at dealership and service advisor processed vehicle through the service department in prompt and timely manner. He explained all fin Greeted promptly at dealership and service advisor processed vehicle through the service department in prompt and timely manner. He explained all findings about the vehicle prior to taking me to the vehicle for my exit. Alvin Kumar the service advisor was very professional the entire time. The dealership has fixed a very loud and noisy waiting room and with a sound wall adjustment, made the area into a quiet and comfortable room! More
by TOM.BURNS5
March 30, 2018
Excellent Alvin helped me when I last visit for oil change. He was very friendly, professional and took care of me really fast!! Also he offered free car wash w Alvin helped me when I last visit for oil change. He was very friendly, professional and took care of me really fast!! Also he offered free car wash which I needed badly!! Alvin should be promoted, because I noticed there were long lines of cars waiting outside he immediately asked another advisor who was doing something on the computer to go out and help customers. Alvin works with sense of urgency which I liked most. Helping customers is always great!! More
by SYEDBUKHARI10
