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Alvin Kumar
58 Reviews
58 Reviews
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58 Reviews of Alvin Kumar
August 24, 2018
Good service exprience Service department and Xpress Lube area are very courteous and professional. They help you understand the issues with your car and help you save money Service department and Xpress Lube area are very courteous and professional. They help you understand the issues with your car and help you save money also. More
by Gurmeet Hanjrs
Other Employees Tagged: Steve Adams, Primal Kumar , Chris Knight, Matthew Shrum
June 18, 2018
Great service @ Toyota Always a great experience with Elk Grove Toyota. Have been going there for years, but never knew the express service was opened for a half day on Sund Always a great experience with Elk Grove Toyota. Have been going there for years, but never knew the express service was opened for a half day on Sundays. Will be returning for next time. More
by Benny
May 15, 2018
Friendly and efficient From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the late hour. Instead I was invited to the lounge where I received updates and then it was ready! Amazing! They have a great thing going there. More
by NURSELOBO
Verified CustomerOther Employees Tagged: Anthony Aldrete
May 13, 2018
Done Well and Ahead of Schedule I was greeted as soon as I arrived and my car prepared for registration. Another service person came to my car and offered me a drink or snack while I was greeted as soon as I arrived and my car prepared for registration. Another service person came to my car and offered me a drink or snack while I waited. Alvin came shortly and took me into the office for processing. I was told my car would be ready in 90 minutes, and in 75 minutes, I got a text, phone call, and email telling me that my car was ready. More
by PennyT47
Other Employees Tagged: Ahmad Mojaddedi
May 10, 2018
Fast and Easy I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I was 4th in line so it took about 15-20 minutes for the Service Adviser to get to me. My truck was done in less than a hour, even though I was told 60-90 minutes. The waiting room had coffee and fresh donuts. More
by AlohaMal
Other Employees Tagged: John Hilscher, Johnathan Hutchison
May 09, 2018
Nice work that I can trust. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. More
by LEE3NAM
Other Employees Tagged: Victor Reynoso, Primal Kumar, John Nguyen , Christopher Wilson
May 02, 2018
Customer service Service provided by these gentleman exceeded my expectations. I didn’t have appointment, and still I was able to get my vehicle services within and ho Service provided by these gentleman exceeded my expectations. I didn’t have appointment, and still I was able to get my vehicle services within and hour. More
by rynalprasad
Other Employees Tagged: Brian Demille
April 21, 2018
maintenance service As soon as we arrived with our schedule, we we're accommodated immediately with a friendly smile (Joel Garcia). Waiting time in less than an hour. As soon as we arrived with our schedule, we we're accommodated immediately with a friendly smile (Joel Garcia). Waiting time in less than an hour. More
by Shukim
Other Employees Tagged: Miguel Navarro , Jeremy Coffelt, Joel Garcia, Charles Linck, Gary Oehler, Dwayne Reyes
April 20, 2018
Terrible and will tell everyone about how horrible it was They scratched my car a d then refused to do anything about it. Terrible service and it's now time to involve the media to get them to fix my scratch They scratched my car a d then refused to do anything about it. Terrible service and it's now time to involve the media to get them to fix my scratch they caused. More
by MONY.SINGH
Other Employees Tagged: Andy Tran
April 20, 2018
POSITIVE AND EFFICIENT SERVICE I have a 2002 Toyota deuce coupe. After taking advantage of an oil change discount coupon I had seen in one of Elk Grove Toyota's monthly email ads, I I have a 2002 Toyota deuce coupe. After taking advantage of an oil change discount coupon I had seen in one of Elk Grove Toyota's monthly email ads, I received notification that I had 3 additional issues regarding my auto that I should address. They gave me an "express" appointment when I called. One of the issues involved replacing my 2 rear wheels. When I questioned why this was recommended, the advisor, Alvin Kumar, showed me the cracks in the tires. I couldn't see them. He took a cell photo which clearly showed the problem. He gave me an estimate of the cost. The final bill was 10 % less. The service experience was positive and efficient and included a van drive to and back from my home for the 3 hour period it took to perform the services. . More
by janicecesolini
