82 Ontario Toyota Dealers

Araz was very professional and courteous. - chukwukanonso

Araz was very professional and courteous. The servicing was done thoroughly and neatly. I will definitely go back

Stopped in to have my summer tires put on my leased - Xristos

Stopped in to have my summer tires put on my leased vehicle. Slipped in to Jim's office as I was considering buying out my highlander and due to interest rates and higher car prices it would be unaffordable to lease again. Well I was wrong. Jim was knowledgeable and easy to deal with and I am not known for holding back words or thoughts. He understood exactly where I was trying to get to and we got there without any drama. Seriously, no drama. A mutual agreement was made and I was happy . Next I was shuttled over to Cassandra who is also very knowledgeable and friendly. She gets to the point and explains everything well. You leave her office knowing everything you need to know about the financing and warranties without wasting your time. Some issues arose due to technical problems but were handled professionally from the dealer and I received my car on time. In the end, I am driving a new vehicle that was leased at a great price , sold by an excellent salesperson(Jim) ,financed by a wonderful finance manager( Cassandra), without wasting my time sitting around like a bird on its eggs waiting to hatch. This was surely one of the fastest and easiest car leasing/purchasing experiences I have ever had and I have had a few. Well Done

Customer service is not good. - Mkhalidagm

Customer service is not good.I went last Saturday.They waste my time and not follow my instructions and insist me to go to another new car. I wanted to buy my lease car and the dealership was not helpful, I had already payed off my lease but they wasted a lot of my time.

I am very satisfied with the service I received at the - ccordobabo

I am very satisfied with the service I received at the dealership. The service was completed in a timely manner and good quality.

Our sales specialist is Darcy,. - Coxdarlene64

Our sales specialist is Darcy,.He is absolutely amazing. Coming up in April it will be our third vehicle we have had the honor to deal with him . Darcey is very professional, very honest and is a kind sole. I have recommended him to serval people I know. I really feel that this dealership is one of the best.Darcey will have my business till I can’t drive anymore. Definitely a five star dealership. He is such a pleasure to talk and deal with.

I made my first car purchase, a low mileage Toyota C-HR, - Curiosityk

I made my first car purchase, a low mileage Toyota C-HR, from Risa Gonsalves and Simona Kahanek at Yorkdale Toyota. Thank you very much for making the purchase very pleasant and easy. I would say for buying my first car ever I had a great experience at this dealership! The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a car.

I wrote a great review about 3 months ago but things have - @0987

I wrote a great review about 3 months ago but things have changed a lot . And now I know why people say wait to test the product then write a review after. I’m a 19 Female driver and it was my first time financing a car. I thought I was in good hands, I Got the car about September 7 the dealership made me feel great about the purchase I will say they’re very nice guys but I just wished they knew more about the cars they were selling unless I’ve been tricked into believing they didn’t. By October the car shut down on me on the HIGHWAY and my engine stopped working (engine recall) luckily my warranty covered rentals and my engine but they didn’t give me a rental until my car was being serviced(Dixie huyandai dealership) ….meaning, while it was towed sitting in the shop.I was car- less for about a month spending about $60 a day for Uber until they got the work order. Another thing I was told was I was covered by rentals regardless of my age (you have to be 25 to rent a car). (In the middle of all this everyone told me to take the car back I still have time , I’ve been ripped off ….the car rental guys , the dealership servicing me , peers . But I didn’t want to be that customer and give the dealership problems/hard time so I gave them the benefit of the doubt because I believed they were Honest)it made me feel kinda bad and stupid…. my grandfather had to rent the car in his name and I had to pay about 600 for rental expense out my own pocket. And I’ve been given troubles to make claims without my name on the receipt…lost 600 and on top of that I was still paying the bi weekly car payments. Then when I got my car back they said my catalytic converter was messed clogged due to the engine problems I had to pay 600 to remedy that wasn’t covered by warranty also, one of my LED lights went out and guess what…my Warrenty doesn’t cover ,and now for a cherry on top my drivers window has officially stopped working. It makes my first experience for purchasing kinda sad and there’s days where I would cry from anxiety because I’m having to dip into my other expenses because the car gives me a new problems every month. I’m scared to drive long distance or on the highway because I don’t know what crap the cars gonna give me next. And the car stopping on the highway was a very scary experience for me. Hopefully I can contact Omvic or somebody that can help me. I’m currently in the process of getting my window serviced but unfortunately the light I’m not going to fix to save my some money …I’m also a student and the over expenses isn’t helping my situation. Unfortunately I already recommended this dealership to a lot of young adults my age

1. 2023 Rav4 hybrid with dash cam. 3 people at the - Winston

1. 2023 Rav4 hybrid with dash cam. 3 people at the dealership were unable t help me access my cam footage. I had to google it and figure it out myself. 2. Made an appointment for my 8000km service, minor service. Was told it would take 3 hours minimum and no shuttle offered as I do not live in Guelph. 3 hours for tire rotation and alignment? 3. Was trying to get a remote starter for my car and to book the install as well as a tire swap. I tried calling service for a week and could never get through. I spoke with reception who told me they are short staffed and only had 2 people working and that they have to help customers onsite as well as handle calls. ( sorry not my problem you have a staffing issue) 4. Wanted to have remote starter installed. My salesman said Toyota brand not in stock and for me to reach out to him monthly. I did and was always told not in stock. He mentioned an after market one available. I reached out to him 3 times via text, texts were read he never responded, even to the message saying that I was going to look for another dealer to help me (thanks for nothing Moe). You got the sale and that’s obviously all you were interested in. Their own dealer told me there is no Toyota remote starter available for the Ravs that use keys to start, only keyless and that I would have to go with the aftermarket one. This information was provided to me by the parts person at the Guelph location. You would think that if Moe actually looked into it for me that he would have known this instead of making me wait several months to find this out. 5. I left a message with reception to have the owner of the dealership contact me so that he is aware of what a gong show his dealership is…………stay tuned for update.

I recently purchased new car from this Attrell Toyota - hanhhlee1997

I recently purchased new car from this Attrell Toyota dealer, thanks to Fady for helping us to get this car and experience all the features and functions. Highly recommended

Just purchased my first vehicle,I dealt with Shawn He was - a.oszedlak

Just purchased my first vehicle,I dealt with Shawn He was very patient helpful totally recommend Shawn, Showed me around the dealership everybody was very friendly and helpful. We totally recommend Toyota for your next purchase!!!!!!!!

Service department is really bad. - KindapissedTbayguy

Service department is really bad. Did more damage than good, and charged a premium to do it. Hopefully did not ruin my engine. AVOID at all costs.

Over the past 42 years I have, and continue, to receive - Ross Donaldson

Over the past 42 years I have, and continue, to receive top end service from this dealership in its past and current locations. The front line service advisors, with shout outs to Kyle and Wadi, have been superb and in my opinion have always gone the extra mile to meet my current needs.

If I could give 0 stars I would. - aaw

If I could give 0 stars I would. 2021 Rav 4. Ten visits to dealership for same issue without resolution. Don’t take your car here for servicing

SALES MANAGER IS A BULLY AND RUDE ,,! - rbender444

SALES MANAGER IS A BULLY AND RUDE ,,! WENT TO COLLINGWOOD AND MENTIONED SAULT STE MARIE DEALRSHIP . HE SAID THET HEAR ALL KINDS OF BAD THINGS ABOUT THEM . TAKE MY WORD AND DO NOT DEAL WITH THEM .. I AM GOING TO FILE A COMPLAINT WITH TOYOTA CANADA ....

Today June 12. - unhappy customer

Today June 12. 2023 I visited this dealer and was extremely disappointed with the sales staff. I was going to buy a Corolla hatchback. I had a nice very low mileage MX5. He did not even look at my trade-in at all very disappointing as I wish to point out things about my car to him. Well, the sales staff did quote me a price for it before I went to the dealer which was LOW. His comment to me was that the gentleman that did the elevation has 17 years as a Mazda specialist and does not need to see it to evaluate it. As well the car for sale at the dealer showed that it was overpriced according to Autotrader. So I took a test drive in the hatchback, The gas gauge was showing empty so just drove around the block with was okay as I liked the car. On returning to the dealer and having a conversation with the sale staff I ask if we could negotiate a price for the car and his answer to me was NO. It was like I was doing him a favor by allowing him to sell me a car. VERY poor experience you are better off finding another Toyota Dealer. BTW I love Toyota products, especially the ones built in Japan like my 4 Runner as was the Toyota Corolla hatchback. Again I was going to buy that car NOW I will buy one from someone else.

Tim helped us with everything. - Mark K

Tim helped us with everything. I thought my new RAV4 hyrid was oversteering just a bit at highway speeds. I was embarrassed to complain because it was so slight. They did an alignment and sure enough the toe was off a bit. They treated me very well and I am totally happy. The car is perfect now. If you are in the market, I would not hesitate to recommend Stouffville Toyota. Go see Tim Staley!

I went in to Woodbine Toyota with my Lexus after a - Claudia

I went in to Woodbine Toyota with my Lexus after a Canadian Tire could not figure out the issue. Kamalpreet Singh - the Service Advisor was very knowledgeable and professional. He took time to figure out the issue and explain to me in great detail. This was several months back and have been wanting to post this review for sometime because of the customer service I received. Not very often that service advisor take the time to explain things in a way that you can actually understand!

Worst customer service. - Farjadd

Worst customer service. Worst management. Not recommended at all. Stay away from them. Managers not helpful at all.

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

We walked in to the dealership yesterday to attempt to - Kimberly

We walked in to the dealership yesterday to attempt to purchase 3 vehicles for our family. We were met my Karine Shrum a knowledgeable, pleasant, efficient sales advisor who was incredibly helpful and wonderful to deal with. Brock Burge the general manage joined in on the sales meeting as it progressed. Brock was direct, concise and did not waste our time. He gave us the information in a timely fashion but did not rush us through the process and as a result the sales were completed. To our amazement Brock was able to give us great delivery times on our orders, which we thought were impossible to obtain in todays market. We look forward to our vehicles coming in and highly recommend Bank Stree Toyota.

I had an amazing experience with the Ancaster Toyota - Liliana

I had an amazing experience with the Ancaster Toyota team! Big shoutout to Allan, and his team. Allen was super quick at answering texts, and questions I’ve had about the 2024 corolla cross hybrid se. Today I went to the dealership to pick up my car, and the team was so welcoming, and sweet, I couldn’t have asked for a better experience, and highly recommend going to Ancaster Toyota!

Horrid customer service. - Hartyboy

Horrid customer service. Still waiting for a service callback after 24 hours. What happened to this business? It was once a highly rated dealership. So sad.

They will promise you anything to make the sale. - Diller

They will promise you anything to make the sale. Ehat they promise means nothing never again

They donot know how to deal…they donot want to book model - nitishbagga.nb

They donot know how to deal…they donot want to book model according to customer choice..they want to book according to their choice…very bad service

McKenzie and everybody at the dealership were efficient, - smiler2729

McKenzie and everybody at the dealership were efficient, quick and extremely knowledgeable... 5 stars all around including for their great product

We purchased a 2023 Rav Ltd at this dealership. - Lajohnson1610

We purchased a 2023 Rav Ltd at this dealership. We waited a long time to have this delivered. We really enjoy driving our car. We would like to thank Dawson for keeping us up to date on our car and his consistent professionalism and great sense of humour and honesty with us. I had difficulty connecting my phone with my car and Dawson was a great help helping me figure it out. Dawson great job. The service department has been very efficient and more than willing to answer my questions.

I have purchased 4 vehicles from Chris Febel. - AviCH

I have purchased 4 vehicles from Chris Febel. He has now been in my life for more than 10yrs. This is a great dealership. I feel valued by everyone there. Chris is the top of the heap when it comes to his knowledge base on all things Toyota. He is also an all around good guy......and a firefighter too.....cant beat that. I am so happy with my latest purchase and know I will be back again.

We purchased a new Rav4 at Forbes Waterloo Toyota. - Wayne

We purchased a new Rav4 at Forbes Waterloo Toyota. Our salesman was Adam. We found Adam to be friendly and professional. We were not pressured and felt very comfortable dealing with him. Adam was new in the job and asked for our patience a few times. Adam has answered all of our questions promptly, since taking possession of our new vehicle. We were also treated well by Alfonzo and Nikolas. We would highly recommend this dealership.

AMAZING Team and AMAZING vehicles! - Jess1999

I recently purchased my very first brand new car from Vandermeer Toyota and I cannot say enough great things about the whole dealership. I bought a new 2020 Corolla XSE and absolutely love the vehicle! Everyone in the dealership was very knowledgeable and helped me make the right purchase based on my needs. Super professional and punctual people. I will definitely be recommending this dealership to all my family and friends.

The used vehicle appraiser was rude and condescending. - Jim

The used vehicle appraiser was rude and condescending. I walked out and will never return. I have no idea why there are so many issues with this dealership. The good news is that London is only an hour away and Shawn Longworth at Toyotatown is awesome to deal with.