Northside Toyota

I brought my 2021 Rav 4 XLE for a safety and they told me I needed a new rear windshield wiper, oil change and brake work for $1,500 with the mileage at 40k KM. They did the same with my co-worker and told I needed a new rear windshield wiper, oil change and brake work for $1,500 with the mileage at 40k KM. They did the same with my co-worker and told her she had to replace cracked plastic in rear tail light cover. Sales manager told me their mechanics are free to decide what work needs to be done for safety. Unethical dealership. The vehicles are awesome, but local dealership is greedy. They also have high staff turnover, which is an indication it is not a great place to work. Please go out of town for a Toyota. More

Dale from dealership called me and was very professional. He is working very hard to make Northside Toyota a great dealership. He deserves credit for his integrity and hard work. I appreciate that the own He is working very hard to make Northside Toyota a great dealership. He deserves credit for his integrity and hard work. I appreciate that the owners of Northside Toyota realize that happy customers are repeat customers. I can tell they genuinely want to improve their operation and kudos to them! More

John gave us an excellent service. He tried to get us a car that suited our budget. After spending 2 hours , test driving few cars, we decided to put offers on the table. Last part of He tried to get us a car that suited our budget. After spending 2 hours , test driving few cars, we decided to put offers on the table. Last part of the offer was to give us better condition tires or $1000 less on the price. John patiently tried to get us the deal approved by the General Sales Manager. However, this guy completely ruined all the time and effort. Graham, his name-he mentioned that he has 13 YEARS of experience at Ford!!!- he had a terrible attitude and very aggressive approach , not open to negotiate, I was offering cash payment, he was like- I want you to do financing without giving me the reasons why!. Please avoid him at all costs when trying to get a decent offer!!!! I really wanted to close the deal that day by adding more money, but with the worst customer service in my life I decided to do what he said at the end==GO HOME!!!! VERY Disrespectful!!! More

Talked to them on the phone August 4th and was told a vehicle was in stock and ready to be sold. Drove from Sudbury to Sault Ste Marie August 5th and showed up for 9am to be told they don't have the v vehicle was in stock and ready to be sold. Drove from Sudbury to Sault Ste Marie August 5th and showed up for 9am to be told they don't have the vehicle. Wasting people's time and money like this is not how you sell vehicles. More

Excellent dealership. I drove here from Toronto to get a car. I have 50 Toyota dealerships I can buy a car from that are local, but I chose to come here due to the excepti I drove here from Toronto to get a car. I have 50 Toyota dealerships I can buy a car from that are local, but I chose to come here due to the exceptional customer service, friendliness, patience, and willing to work with a unique customer such as myself. Carson Millar is an awesome sales rep and made the experience very smooth. Everything was done over the phone / online and literally took 30 min to pick up my car and off I went. Great people, and I will only buy my Toyota's from this place going forward. Thanks again. More

I picked up a 2022 Tundra Limited on Friday, July 22nd, 2022. I made the new vehicle purchase with Lee and she was very efficient and responsive to my enquiries. There was an attempt to add on an extende 2022. I made the new vehicle purchase with Lee and she was very efficient and responsive to my enquiries. There was an attempt to add on an extended warranty item, but it was resolved quickly with Lee. There was a second attempt to add on this same extended warranty item when I discussed the amount due with Dale, but again it was resolved in a fairly quick fashion. Upon my arrival at the dealership, the Tundra was spotless and had a full tank of gas, which is about a $160.00 value. Sam did the delivery inspection with me and was friendly and knowledgeable. The extended warranty attempts was nullified by the excellent service upon my arrival. A very friendly dealership and very organized in their delivery protocols. I would do business with them again. More

I just recently purchased a tundra from Alex Morrison.He was excellent from the get go and i will recommend north side to everyone i know.This purchase was definitely worth the drive from sudbury.Thanks to was excellent from the get go and i will recommend north side to everyone i know.This purchase was definitely worth the drive from sudbury.Thanks to everyone at north side toyota. More

My Wife and I purchased a 2021 C-HR Limited. This was the first vehicle we had ever bought without actually touching it. John Turco (sales rep.) assured us that the vehicle was in pristine condition, showroo first vehicle we had ever bought without actually touching it. John Turco (sales rep.) assured us that the vehicle was in pristine condition, showroom material and he was absolutely correct. My wife Helen loves it! To top it off John delivered the vehicle to Hornepayne, we met his wife Michele and closed the deal. I would highly recommend giving John a call if you’re looking for a vehicle. Knowledgeable, courteous, no nonsense kind of guy. On closure you may get a couple bottles of personal branded wine. Thanks! More