"The service pricing didn't make sense. I feel I was charged twice for an oil change. Overall, the whole service thing felt like a money grab. Inside of my car was left a little messy and a yellow cleaning cloth was also left in the car."
"I had my GLK in for service at Midtown and took a rental car. My adviser let me know it was ready, unfortunately I lost track of time and when realized my house keys were still on GLK ring it was almost 6pm. Closing Time. Made it there just after 6 and caught the last service adviser Mert, who was on his way out the door. He was kind enough to at least grab my keys but then also made sure i was able to pay for and pick my car so the rental could be returned same day. Thanks very much Mert.
What a great team at Midtown!"