"My recent repair conducted at Mid-Town MB, was completed in a timely, professional manner. From the front staff Ann Marie to Robert Taylor (Service Adviser), all parties were knowledgeable regarding my vehicle model, time involved and the cost of repair. This knowledge ultimately saved me time and any concerns. Mr Chris Beatty, a past Service adviser, now Assistant Service Manager, knows his product and is approachable to discuss my concerns as always.I found my experience to be positive, although a mundane business transaction, the attitude of the staff involved and work performed was excellent. The on site Enterprise Car Rental and staff driver Walter made a 4 day repair convenient for me .Mr Beatty went beyond my expectations to ensure , I was satisfied with my visit and the repair. All parties involved are a credit to Mercedes-Benz Canada (Mid-Town). Thank You."
3 days ago
"Absolutely kind staff and managers, every time goes the customer care beyond perfect. Thanks for being the best. I will recommend downtown mercedes to everyone who has a mercedes-benz"