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Service of car - Carmie
Thank you Gianfranco Fuda. You are very knowledgeable and I trust you with my car.
You are courteous and care about the customer. Keep up the tremendous good work.
I have a E 400 2017 it is the third Mercedes E class... - lyon
I have a E 400 2017 it is the third Mercedes E class purchased from West Island Mercedes... On July 24th 2020 the air suspension exploded.. My car had to be towed by Mercedes emergency to the west island dealership... Turns out they did not have the replacement part, nor (according to them) was the part available in Canada..it is now the 18th of September, almost a month and no part, no car! They have offered me a loaner,but refuse to deliver it downtown Montreal where I reside. I was planning on buying a new 2021 E 450, however I am seriously reconsidering!
Terrible Service, terrible dealership Support - david
after waiting three weeks for an answer from the sales manager who did not even have the courtesy of calling me back to discuss the problems: I have with my GLE 400, voice command never worked properly. The response was" this is a machine, what do you want, something that is perfect? All may be fine with this dealership if you have no problems with your car, but beware, this dealership does everything but help the customer. To wait three weeks for an answer from the sales manager to review the problem and not call back. Good luck if you have a problem and Mercedes Canada was no help either
Easy to get service appointment,sometimes on short... - Simgar
Easy to get service appointment,sometimes on short notice.Loaner car.Good follow-up notification on parts ordered.Good communication of vehicle needs and status.Welcoming and helpful management and owner.Customer since 1995 for current and classic cars.RG Feb 2014.
Smooth - Acieri
The listened to what needed to be done. They serviced my car and on time and did it with a smile!
I would go back to service my car there again.