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From buying to servicing Tony, Jackie, and Katrina have... - SBrown
From buying to servicing Tony, Jackie, and Katrina have been exceptionally responsive, resourceful, accountable, and approachable. Thank you for being who you are and the quality you bring to Mercedes-Benz London
Tim was a true professional took care of my vehicle with... - Rick Lewery
Tim was a true professional took care of my vehicle with pride. My truck looks better than new friendly staff and a do it right mentality. I would strongly recommend giving white oaks collision centre your business. Been there 3 times and In each instance the truck looked spectacular! Thanks a million to Tim and the staff at white oaks!
I had my GLK in for service at Midtown and took a rental... - rodnotte
I had my GLK in for service at Midtown and took a rental car. My adviser let me know it was ready, unfortunately I lost track of time and when realized my house keys were still on GLK ring it was almost 6pm. Closing Time. Made it there just after 6 and caught the last service adviser Mert, who was on his way out the door. He was kind enough to at least grab my keys but then also made sure i was able to pay for and pick my car so the rental could be returned same day. Thanks very much Mert.
What a great team at Midtown!
Mercedes-Benz Newmarket has been my go to dealership for... - Sandra
Mercedes-Benz Newmarket has been my go to dealership for Sales and Service since 2009. All the staff at this location are wonderful. I trusted Prem and Shaun who were my service advisors and have helped me throughout the years with my 2006 350ML. They have gone above and beyond with advise and expertise. I recently purchased a newer vehicle from Sang Luong in Sales who was equally as wonderful. He was friendly, knowledgeable and showed me all the new features available. Highly recommend this dealership. Glad to remain part of the MB family.
I would highly recommend never to visit Mercedes Benz... - Amratlal
I would highly recommend never to visit Mercedes Benz Brampton for service. Grab money on each service. Service adviser cheat with customers, Can you believe just replacement of sensor( Labor) charging $ 509/ hours. Each visit have to pay for diagnose the issue does not matter if it happened on same day.I would highly recommend never to visit Mercedes Benz Brampton for service.
I'm going to buy new one but not from this location.
Mr. Michael Wong has been my Tech Advisor for the past 6... - Idil Jama
Mr. Michael Wong has been my Tech Advisor for the past 6 or 7 years. I would never go anywhere else because, HE IS THE BEST AT WHAT HE DOES!
I have been a loyal customer for the 11 years with Mercedez-Benz. I bought my car in Downtown and used to get my service done either Toronto Downtown or Eglinton-Laird area. Both locations are 5 to 7 minutes away from my home. Markham location is the furthest about 40mins away, I chose that location because of 1-on-1 customized customer service. Michael explains everything to me in details and I am detailed person. He knows me by name, I am a just random customer and he always checks on me after each service. He has build a trust with me that I respect his knowledge about my car. He always checks the tire air level or changes light bulb with no hesitations. I FEEL WELCOME AND COMFORTABLE coming to Mercedez-Benz at Markham. My last visit, we changed the oil, brake pads and he found a nail in my tire. He puts my safety first, always fully checks the car!
I wish that we had someone as knowledgeable, kind, and explains things in plain english ( I am not Mechanic) in every location. I THANK YOU MR. MICHEAL WONG for taking care of my car and giving me the best customer experience
The Sales department is helpful but after you purchase... - muresh.t
The Sales department is helpful but after you purchase your car the service department is absolutely awful. They are rude and will do the most to push expensive and unnecessary repairs. DO NOT buy extended warranty or believe their warranty because they will not cover anything. The stitching came undone on the seam of the drivers seat. I understand if it was a rip or tear anywhere else, but at the seam, it is clearly an issue with the original stitching itself. I have had a Civic for 20 years with less issues than the C300. I was looking to buy a GLE soon but now I will definitely not be.
Buyer Beware! I have never been so completely and... - davidedwards19931
Buyer Beware! I have never been so completely and entirely lied to by any person or company. They tried to charge over $8,000.00 in repairs our car did not need, and even tried to charge $2500.00 for a repair that was covered by a recall. WE now have to head to court to address their fraud! More to follow on YouTube.
Mercedes Benz Canada were no help.
Worst service I have ever experienced - DBF
Needed a potential warranty item looked at. I could not just drop by since an appointment was necessary and only in the morning. I asked them to order the part since it was not in stock but said they couldn't until they looked at it. I asked them to add it to their inventory since I would be getting it regardless but again wouldn't. I made 9AM appt which I showed up right on time and the manager was busy with someone who just dropped by (which I was told I could not do). I waited 35 minutes and had to leave for work. He called me later (and never appoligised) and said the part was covered under warranty and said it could get done soon if they they had the part which I knew they didn't. I was away for a 2 week holiday and came back to find out they still did not order the part. It got fixed.