Ontario Mercedes-Benz Service Centres

Personable, efficient, and attentive. These words... - Franklin Porter

Personable, efficient, and attentive. These words encompass my service experience with Jessica. Jessica’s customer care was impeccable. Her attention to detail and pleasant manner made my experience with Mercedes-Benz London’s service department flawless. Thank you!

I recently had my car repaired after a minor collision.... - Libby.senior416

I recently had my car repaired after a minor collision. Mert Senkalayci handled this repair in a very professional and timely manner. Thank you Mert!

Tim and his team are amazing. Everything is always... - Mary

Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.

Janet is just simply amazing. Very professional,... - Karl S.

Janet is just simply amazing. Very professional, knowledgeable and helpful all the time. I'm just glad that she helped me first and became our service advisor.

I would highly recommend never to visit Mercedes Benz... - Amratlal

I would highly recommend never to visit Mercedes Benz Brampton for service. Grab money on each service. Service adviser cheat with customers, Can you believe just replacement of sensor( Labor) charging $ 509/ hours. Each visit have to pay for diagnose the issue does not matter if it happened on same day.I would highly recommend never to visit Mercedes Benz Brampton for service. I'm going to buy new one but not from this location.

Great experience for my services here. Concierge greet me... - Tata

Great experience for my services here. Concierge greet me with a professional attitude and go through everything with me to my understanding. Peter Tu, my service advisor had addressed all my questions and request quickly and professionaly. The waiting area was well kept and good social distance! Great dealer!

The Sales department is helpful but after you purchase... - muresh.t

The Sales department is helpful but after you purchase your car the service department is absolutely awful. They are rude and will do the most to push expensive and unnecessary repairs. DO NOT buy extended warranty or believe their warranty because they will not cover anything. The stitching came undone on the seam of the drivers seat. I understand if it was a rip or tear anywhere else, but at the seam, it is clearly an issue with the original stitching itself. I have had a Civic for 20 years with less issues than the C300. I was looking to buy a GLE soon but now I will definitely not be.

Buyer Beware! I have never been so completely and... - davidedwards19931

Buyer Beware! I have never been so completely and entirely lied to by any person or company. They tried to charge over $8,000.00 in repairs our car did not need, and even tried to charge $2500.00 for a repair that was covered by a recall. WE now have to head to court to address their fraud! More to follow on YouTube. Mercedes Benz Canada were no help.

Worst service I have ever experienced - DBF

Needed a potential warranty item looked at. I could not just drop by since an appointment was necessary and only in the morning. I asked them to order the part since it was not in stock but said they couldn't until they looked at it. I asked them to add it to their inventory since I would be getting it regardless but again wouldn't. I made 9AM appt which I showed up right on time and the manager was busy with someone who just dropped by (which I was told I could not do). I waited 35 minutes and had to leave for work. He called me later (and never appoligised) and said the part was covered under warranty and said it could get done soon if they they had the part which I knew they didn't. I was away for a 2 week holiday and came back to find out they still did not order the part. It got fixed.