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Amazing dealership. Kip is our go-to when we need a... - angelajbrown
Amazing dealership. Kip is our go-to when we need a vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier!
If integrity, fairness, reasonableness and dependability... - Richard
If integrity, fairness, reasonableness and dependability are important to you, DO NOT have your vehicle serviced at this dealership. The only thing you can absolutely depend on if your vehicle is serviced there is that you will depart the premises with a great deal less money in your pockets than you came in with. Horrible service at an outrageous cost.
It appears that this dealership is not accredited by the BBB. Little wonder.
Awesome Service Department - hiroanz
The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.
Very unprofessional. Received recall notice for my wife's... - dawodharry
Very unprofessional. Received recall notice for my wife's car, saying that recall has to be taken care of immediately! Got an appointment For Monday, September 14,2020 at 8 a.m. On Friday September 11, we received a called saying that our appointment was cancelled because they had no parts/tools!
This morning,we received a call but still no commitment of when the car will be fixed!
The SERVICE department @ Mercedes-Benz Langley is... - Debbie Lawrance
The SERVICE department @ Mercedes-Benz Langley is FANTASTIC! They take good care of my vehicle and the quality of service is well worth every penny! Special thanks to two of the extraordinary people who work hard and really care - Luiz Lopes and Nancy Secondino. They REALLY go the extra mile!
Exceptional service, above and byond - George
I recently had my vehicle service at Mercedes Nanaimo. I live out of Nanaimo, approx. 50km away. On the day before my scheduled service, I found out wasn't able to drive the next day. I phoned the service department. One of their employees (Dave in Parts) offered to come to my home, drive my car in for servicing, and return it that evening. Never had such great, appreciated service.
Needless to say, highly recommend this team of great people!
Dealt with Amanda Krysko in the service department,found... - Steven
Dealt with Amanda Krysko in the service department,found her to be rude and not very friendly. Her over all attitude was very dissapointing,I did not feel comfortable being around her.
Worst service ever. They stained my car and tried to... - Ken Lee
Worst service ever. They stained my car and tried to blame everything on me. It was terrible to pay a service package and get things worst from them. I will say they are the worst dealer in Vancouver.
Top notch service and the prices were very reasonable - exhausted guy
My car was leaking gasoline, this is a very serious problem. I made an appointment and brought my
car in. The service centre was extremely busy but the staff were quick and professional and I was only
waiting a few minutes before one of the service specialists was dealing with my cars problem. They told
me the part had to come from Toronto and would take a week, but four days later my car was fixed and
back on the road. I'd like to thank Glen Steabner and all the staff for the great service!