Kelowna Mercedes-Benz

Took vehicle in for assessment when a knocking noise was apparent. Very quickly assessed as a shock absorber problem. Parts ordered and installed within a week, and covered by our recently purchased exten apparent. Very quickly assessed as a shock absorber problem. Parts ordered and installed within a week, and covered by our recently purchased extended warranty. Yeah! Great service, and as usual Brendyn was excellent to deal with. More

I have had my car serviced by MB Kelowna for the last decade. Last week I had an emergency driving to Kelowna and was towed in, very stressed and uptight, thinking about engine replacements etc. Brendy decade. Last week I had an emergency driving to Kelowna and was towed in, very stressed and uptight, thinking about engine replacements etc. Brendyn was both sympathetic and supportive through a potentially rotten day that worked out well. An excellent MB experience! More

Trevor and Alex at Kelowna Mercedes-Benz are amazing! They took great care of everything and made the whole experience easy and stress-free. Their kindness, support, and expertise truly stand out. Huge t They took great care of everything and made the whole experience easy and stress-free. Their kindness, support, and expertise truly stand out. Huge thanks to both of them for going above and beyond! Highly recommend! More

Getting my car serviced in Kamloops this week. Still cannot bring myself back to this service centre. It is worth the drive to Kamloops Mercedes-Benz dealership!! Still cannot bring myself back to this service centre. It is worth the drive to Kamloops Mercedes-Benz dealership!! More

I recently had the pleasure of experiencing exceptional car repair service that went above and beyond my expectations, all thanks to Trevor Springman. I can't say enough about the outstanding work he and h car repair service that went above and beyond my expectations, all thanks to Trevor Springman. I can't say enough about the outstanding work he and his team at Kelowna Mercedes-Benz provided. Our situation was complicated as we were visiting Kelowna from the US and repairs on the car needed to be authorized by MB USA. From the moment I dropped off my vehicle, I could tell that Trevor was dedicated to ensuring the best possible service. He took the time to listen to my concerns and thoroughly assessed the issues with my car and assisted with arrangements for a hotel for our unexpected extended stay. What truly stood out was his commitment to transparency and communication throughout the entire process. Trevor explained the necessary repairs in a clear and understandable manner, ensuring me costs would be covered by my CPO warranty. This level of communication gave me confidence in his expertise and integrity. What truly set Trevor apart was his dedication to going the extra mile. Not only did he complete the necessary repairs promptly and efficiently, but he also took the time to address some additional issues found during the repairs. His attention to detail and commitment to delivering top-notch service truly impressed me. Furthermore, Trevor and his team ensured that my car was returned to me in immaculate condition. It was not just the repairs but also the clean and well-maintained state in which they returned my vehicle that demonstrated their professionalism and commitment to customer satisfaction. In summary, Trevor Springman and his team provided an exceptional car repair experience that exceeded my expectations in every way. Their transparency, dedication to quality, and willingness to go above and beyond set them apart in the automotive industry. I wholeheartedly recommend Trevor and his associates to anyone seeking outstanding repair service. They have certainly earned my trust. Thank you, Trevor, for your exceptional service! More

I always have outstanding service when I visit Kelowna Mercedes Benz. I have had James help me many times and he continuously goes over and above each time to make sure everything goes smoothly and correc Mercedes Benz. I have had James help me many times and he continuously goes over and above each time to make sure everything goes smoothly and correctly. We have been dealing with this dealership for many years and it’s the amazing staff that keeps us coming back. Kim S More

Just had my ML in for an issue with the diesel system, all I can say is WOW. From the start of my visit to picking up the vehicle, Chris and his team did a fantastic job taking care of me. all I can say is WOW. From the start of my visit to picking up the vehicle, Chris and his team did a fantastic job taking care of me. More

Amazing dealership. Kip is our go-to when we need a vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier! vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier! More

Ive had other German vehicles. However every time I take in the Mercedes James Harris in service has always been there to help make it easy, painless and enjoyable. He goes far above and beyond to make sure in the Mercedes James Harris in service has always been there to help make it easy, painless and enjoyable. He goes far above and beyond to make sure myself or family members are treated excellently. Makes servicing vehicle a dream. Also would like to thank Chris Neves for his professionalism. More

Great service No question seems too trivial and response to requests and service issues are dealt with quickly and professionally. James Harris and the team certai No question seems too trivial and response to requests and service issues are dealt with quickly and professionally. James Harris and the team certainly take care of their clients and their vehicles. They inspire confidence in the workmanship of the service department. More