Kelowna Mercedes-Benz

Catherine is the best at what she is doing, i.e. virtually thousands of phone connections from outside, planning appointments, keeping customers up to date on service calls as well as email connections....she is on the phone constantly and surprisingly at the end of the day she still smiles, has that amazing friendliness and is also knowledgeable about who and how in the business and as a result connect you with the right person at the right time. Amazing. thank you sooo uch for all experiences we have dealt with you.

Amazing dealership. Kip is our go-to when we need a vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier!

I do not normally take the time to write reviews, but had to write one about my experience at the Kelowna Mercedes-Benz dealership. I live in Victoria, and assessing cars from afar was well-facilitated by my salesman Kip. He went out of his way to ensure I was informed and feeling confident about the condition of the vehicle. I was so impressed to learn that the vehicle's quality and condition was exactly as advertised when I made the decision to travel to Kelowna to check it out. Kip was great, and the whole team at Kelowna Mercedes-Benz worked together to make the whole process easy and in many ways an exceptional experience. I highly recommend this dealership and will keep them in mind when I am looking for my next vehicle - no matter where I am living at the time.

Ive had other German vehicles. However every time I take in the Mercedes James Harris in service has always been there to help make it easy, painless and enjoyable. He goes far above and beyond to make sure myself or family members are treated excellently. Makes servicing vehicle a dream. Also would like to thank Chris Neves for his professionalism.

I would recommend Kelowna Mercedes-Benz to anyone looking to buy new or used cars. I want to say Thank You to Maggie who took the time to answer all my questions as I am shopping around for a used Mercedes. She is knowledgeable and helped me narrow down what I am looking for in comfort, size and safety. She is so personable and will definitely be buying from Maggie in the New Year. Thank you again Maggie.

No question seems too trivial and response to requests and service issues are dealt with quickly and professionally. James Harris and the team certainly take care of their clients and their vehicles. They inspire confidence in the workmanship of the service department.

Kelowna MB continues to provide great service through listening, recommending, solving, and delivering results, even when the repair seems unusual or difficult. I feel very comfortable working with them for my Smart concerns - at all times!

Thank you for the continued great service. Just want to especially thank James Harris for his help. He is very knowledgeable about the brand. It's nice to have someone that actually takes his time with you.

James & the whole service crew continue to go above & beyond. We really appreciate the one on one personal contact , the professionalism , the 100% satisfaction feeling you get as soon as you pull up to the service bay. You know & trust the team to totally look after your needs. It has kept us a steady loyal customer for over a dozen years & three vehicle upgrades. A great example of a well run dealership. Job Well Done !

We are very pleased with the service provided for our vehicles. We can count on and trust the sound advise that James Harris gives us. We feel that the service we received over the past 14 years has been outstanding and of great value.