Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,729 Reviews
4.8

1,729 Reviews

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Industry Experience

27 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1729 Reviews of Yvonne Russell

June 12, 2025

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Cody and the staff did a great job. Did just what needed to be done. Answered all the questions and gave good advice Will certainly be back to Jackson Acura and Cody More

by Pablito
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Recommend Dealer
Yes

June 11, 2025

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This has to be our 10th car from Jackson Acura. Cannot say enough good things about their quality of service and willingness to work with us. We continue to go back for all of our car needs. More

by JSFRANKEL15
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Recommend Dealer
Yes

June 11, 2025

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Everyone was kind and knowledgeable. We had a tough issue on my 2019 Acura RDX the team was persistent and solved the problem. I would definitely recommend the service department More

by kaypitts
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Recommend Dealer
Yes

June 08, 2025

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We always ask for Yvonne in the Service Department. She is very responsive and we totally trust her. I just recommended Paul in Sales and Yvonne in Service to a friend who is thinking of buying a new More

by linda and ed
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Recommend Dealer
Yes

June 07, 2025

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Nice job, thorough, good people. Timely and good feedback through the all points inspection report. More

by Jb
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Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

June 04, 2025

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I have been working with Jackson Acura on recalls and A/C warranty issue. Yvonne is amazing customer support executive to handle all the issues so far. A/C issue resolution took a bit longer ( more than 12 m More

by Hiren Vora
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Recommend Dealer
Yes

June 04, 2025

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Yvonne is very helpful and friendly. Great facility as well if you have to wait for your car to be serviced. More

by Kjt9
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Recommend Dealer
Yes

June 02, 2025

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Great personable service with a smile. Thank you for always take care of my wife’s car!! More

by Jason
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Recommend Dealer
Yes

June 02, 2025

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This dealership is great! Sergei is my salesman who is truly the best. Service here is great too. Usually greet you and get you in and out with full explanation. More

by AtlYorkieMom
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Recommend Dealer
Yes

May 29, 2025

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This service center is always very professional and easy to interact with. Service was completed in a timely manner. More

by MD
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Recommend Dealer
Yes
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