

1,729 Reviews
Write a ReviewIndustry Experience
27 yrs, 11 mos
Specialties & Trainings
B.A. Business Leadership
1729 Reviews of Yvonne Russell
June 12, 2025
Cody and the staff did a great job. Did just what needed to be done. Answered all the questions and gave good advice Will certainly be back to Jackson Acura and Cody Did just what needed to be done. Answered all the questions and gave good advice Will certainly be back to Jackson Acura and Cody More
Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson
June 11, 2025
This has to be our 10th car from Jackson Acura. Cannot say enough good things about their quality of service and willingness to work with us. We continue to go back for all of our car needs. Cannot say enough good things about their quality of service and willingness to work with us. We continue to go back for all of our car needs. More
Other Employees Tagged: Dmitry Gumanov, Chege Maina, Nick Covino, Joey Andrews
June 11, 2025
Everyone was kind and knowledgeable. We had a tough issue on my 2019 Acura RDX the team was persistent and solved the problem. I would definitely recommend the service department We had a tough issue on my 2019 Acura RDX the team was persistent and solved the problem. I would definitely recommend the service department More
Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson
June 08, 2025
We always ask for Yvonne in the Service Department. She is very responsive and we totally trust her. I just recommended Paul in Sales and Yvonne in Service to a friend who is thinking of buying a new She is very responsive and we totally trust her. I just recommended Paul in Sales and Yvonne in Service to a friend who is thinking of buying a new car. More
June 07, 2025
Nice job, thorough, good people. Timely and good feedback through the all points inspection report. Timely and good feedback through the all points inspection report. More
Other Employees Tagged: Cody Johnson
June 04, 2025
I have been working with Jackson Acura on recalls and A/C warranty issue. Yvonne is amazing customer support executive to handle all the issues so far. A/C issue resolution took a bit longer ( more than 12 m warranty issue. Yvonne is amazing customer support executive to handle all the issues so far. A/C issue resolution took a bit longer ( more than 12 months), it’s a bit frustration to visit dealership and drop a car there every 6 weeks for same cause. It could be poor ACURA TLX quality. But I was not expecting from ACURA vehicle to trouble this much. More
June 02, 2025
Great personable service with a smile. Thank you for always take care of my wife’s car!! Thank you for always take care of my wife’s car!! More
Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson
June 02, 2025
This dealership is great! Sergei is my salesman who is truly the best. Service here is great too. Usually greet you and get you in and out with full explanation. Sergei is my salesman who is truly the best. Service here is great too. Usually greet you and get you in and out with full explanation. More