I only trust Jackson Acura to service my car.
Yvonne gives you that special attention.
Yvonne gives you that special attention.
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by JANERIOF
Service Price Transparency
Dec 10, 2022 -
Jackson Acura responded
Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!
I’ve never had a negative experience with Jackson Acura.
I highly recommend to family and friends.
I highly recommend to family and friends.
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by Tlshipmon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Reggie
Dec 07, 2022 -
Jackson Acura responded
Thank you for the kind words about our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Appointment at 10:00, no one touched my vehicle until
12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation
12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation window. It was still up on the rack.
We have purchased three vehicle from Jackson Acura and we live in Thomson, Georgia. So, we drive over two hours one way to have our vehicle serviced at your dealership. It is very unprofessional to lie to the customer and allow walk-in customers to be serviced ahead of appointments.
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by smhill222
Verified Customer
Verified Customer
Service Price Transparency
Dec 07, 2022 -
Jackson Acura responded
Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.
Convenient scheduling, pleasure to deal with, service
provided as requested on the schedule we agreed upon.
provided as requested on the schedule we agreed upon.
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by Dick Cook
Verified Customer
Verified Customer
Service Price Transparency
Dec 07, 2022 -
Jackson Acura responded
Dick, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Great service friendly people ,they do free inspections ,
let you know what needs to be done right away or later
let you know what needs to be done right away or later
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by SUNDAR_PAGENI98
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2022 -
Jackson Acura responded
Sundar, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Excellent Customer Service and attention to detail.
They went above and beyond to make sure my car was Service thoroughly and with the greatest of care.
They went above and beyond to make sure my car was Service thoroughly and with the greatest of care.
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by lewisthomas918
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2022 -
Jackson Acura responded
Lewis, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Great service department.
Proactive and fair! Appreciate their efforts to keep up updated on service and the app used to check.
Proactive and fair! Appreciate their efforts to keep up updated on service and the app used to check.
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by clemswim
Service Price Transparency
Dec 02, 2022 -
Jackson Acura responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
I just had maintenance services, engine oil, filter,
transmission oil, and front differential fluid replacement at Jackson Acura. They did a great job.
transmission oil, and front differential fluid replacement at Jackson Acura. They did a great job.
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by alpswon
Service Price Transparency
Dec 02, 2022 -
Jackson Acura responded
We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
In for oil change at 845.
Out at 1030. Will try appointment next. Otherwise good service.
Out at 1030. Will try appointment next. Otherwise good service.
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by Kay Esco
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2022 -
Jackson Acura responded
Kay, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
YVONNE RUSSELL IS THE BEST TO WORK WITH.
SHE ALWAYS LETS ME KNOW WHAT IS GOING ON DURING THIS TIME. THANKS YVONNE!
SHE ALWAYS LETS ME KNOW WHAT IS GOING ON DURING THIS TIME. THANKS YVONNE!
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by leslieshimel
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2022 -
Jackson Acura responded
Leslie, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!
Dealer Reviews
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28 yrs, 11 mos
B.A. Business Leadership
