Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 61

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

November 28, 2022

Dealership Rating
Employee Rating

Great service. I really do not understand why a fifteen word review is necessary though. More

by chrismccarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Nov 29, 2022

Jackson Acura responded

Chris, We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2022

Dealership Rating
Employee Rating

I never thought I would say a visit to a car dealership was good no less great. But for the second time I visited Jackson Acura and it was a fantastic experience. Yvonne was extremely thorough and took exc More

by RyanW200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we look forward to seeing you again!

November 20, 2022

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Employee Rating

Very pleasant experience. My car was ready in the time quoted. The staff was friendly and knowledgeable and did a good job communicating what services needed to be done on my More

by mimers
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2022

Dealership Rating
Employee Rating

I have always received top notch professional service and advice from Jackson Acura Service Advisors. More

by clemmie.scott
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 17, 2022

Dealership Rating
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I have been taking my Acura to Jackson Acura for servicing for 15 years and can always count on great customer service and a fair price. More

by KEG4
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2022

Jackson Acura responded

Thank you for your continuing business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 17, 2022

Dealership Rating
Employee Rating

It's always the same. OUTSTANDING! The service to my RDX, my representative Yvonne keeping me up to date, the ambiance of Jackson Acura - and I always know I'm going to ge More

by rozzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

November 15, 2022

Dealership Rating
Employee Rating

Jackson Acura is always so efficient and clear with work needing to be completed. I appreciate the space to work while service is being completed. I would recommend to other Acura owners. More

by dskreiss
Recommend Dealer
Yes
Nov 15, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your repeat business and look forward to your next visit.

November 13, 2022

Dealership Rating
Employee Rating

Even though Jackson Acura is at minimum an hour from my home, their customer service makes them my go-to spot for all of my service needs for my Acura. More

by henleymw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Nov 14, 2022

Jackson Acura responded

Thank you for your repeat business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 13, 2022

Dealership Rating
Employee Rating

Was told that oil change would be completed in 90 minutes or less. Unfortunately the service required two hours and cost increases with each service. Received no electronic information regarding finding. More

by jth2os
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Jackson Acura responded

Hello, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

November 11, 2022

Dealership Rating
Employee Rating

Yvonne is the best. Always takes great care of me and keeps me up to date with what’s going on. More

by ryoko1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

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