Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 59

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

December 21, 2022

Dealership Rating
Employee Rating

My service was outstanding. I think her name is Yvonne. She’s only lady with glasses and she had a ponytail. My nephew has brought my car in for service several times so I broug More

by winbush_travis@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

December 18, 2022

Dealership Rating
Employee Rating

I don’t mind waiting at the dealer. They communicate well on what other needs may be. Prices are too high need coupons. More

by cbartholomewcsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the Service team, and we look forward to working with you again.

December 18, 2022

Dealership Rating
Employee Rating

I am on my third leased vehicle from this dealership and I am and have been very pleased with the service received from Yvonne Russell. She is always a pleasure to do business with. More

by cjnicholas40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Jackson Acura responded

It's great to hear that Yvonne and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for continuing to choose Jackson Acura!

December 17, 2022

Dealership Rating
Employee Rating

Jackson Acura has failed me as a customer in getting the root cause of my car problems after spending thousands of dollars. My relationship with this dearlship is questionable. More

by GEMINISpace29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 27, 2022

Jackson Acura responded

Thank you for agreeing to return your car to our service department to see if the problem can be duplicated so that we can resolve the issue.

December 17, 2022

Dealership Rating
Employee Rating

Jackson Acura dealership is one of the car dealerships that I will always recommend to anyone looking for car and services. I bought my car from them and I really appreciate their services . More

by sadieh mbye60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Dec 20, 2022

Jackson Acura responded

Sadieh, Thank you for your continuing business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 16, 2022

Dealership Rating
Employee Rating

Great service, quick getting in and out, employees are there when you have questions, and they have snacks! More

by Chloemae0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden, Scott Polito

Dec 16, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help

December 15, 2022

Dealership Rating
Employee Rating

Jackson Acura is the only place that I’ve taken my TL. Yvonne is always amazing and is the only person I will let tell me what to do with my car. She’s the best! More

by dlbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team are able to help, and we look forward to seeing you again!

December 13, 2022

Dealership Rating
Employee Rating

Great service as always! Yvonne is always very knowledgeable and great at explaining things. Thank you! More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2022

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

December 11, 2022

Dealership Rating
Employee Rating

Great service and a friendly staff that was looking to help me through the process. More

by MREEVES449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 10, 2022

Dealership Rating
Employee Rating

Yvonne, service advisor and Brian Kew, service tech are awesome ! Best team for keeping my 2005 TSX running smoothly. More

by CHERIE.PEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian David Kew

Dec 12, 2022

Jackson Acura responded

Cherie, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

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