Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 118

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,847 Reviews
4.8

1,847 Reviews

Write a Review

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

B.A. Business Leadership

1847 Reviews of Yvonne Russell

November 12, 2020

Dealership Rating
Employee Rating

Jackson Acura has a awesome Service Department! Yvonne, my Service Manager is very professional and is very attentive in providing updates as to when my car will be ready . I highly Reccomend Jackson Acu More

by scooterpz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Nov 16, 2020

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

November 09, 2020

Dealership Rating
Employee Rating

I had the most wonderful experience. The staff took really good care of me. I recommend any one in the area to always go there. Trust me you won’t regret it. More

by torrencejordan76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks

Nov 10, 2020

Jackson Acura responded

Thank you for leaving this positive review!

November 09, 2020

Dealership Rating
Employee Rating

Thank you for the great customer service experience from Jackson Acura service department. Very courteous and professional. We hope to purchase from you next year! Cheers! The Howard’s More

by THEPLACEFORART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

November 06, 2020

Dealership Rating
Employee Rating

Yvonne is always great!! She makes sure they do what is needed for your car and lets you know you can wait on certain things for the next service. Very honest! More

by denisedevigne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Jackson Acura responded

Thank you for leaving this wonderful review for Yvonne!

November 05, 2020

Dealership Rating
Employee Rating

It was a very seamless process and Yvonne made it so much easier with updates and clarity. The car was picked up from my home and returned on time! Thank you! More

by jitendra_gupta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 09, 2020

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 05, 2020

Dealership Rating
Employee Rating

Nick is always helpful and makes sure my car is in great shape! Yvonne greeted me and there was a smooth handoff to Nick. Teamwork! More

by Jilly34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Nov 09, 2020

Jackson Acura responded

Thank you for this 5-star review!

November 04, 2020

Dealership Rating
Employee Rating

Yvonne always makes you feel great about being there. She is very customer focused and oriented. She's and expert at her job. Thank you. More

by Gamichael48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Jackson Acura responded

Thank you, Michael, for leaving Yvonne this 5-star review!

November 03, 2020

Dealership Rating
Employee Rating

Each service team member was a pleasure to work with. Communication was great and the work was completed quickly. My car was washed and looked great at pick up! More

by shawnar03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Nov 04, 2020

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

November 02, 2020

Dealership Rating
Employee Rating

I can tell the employees here work hard to take care of their customers and to develop personal relationships with them. Whenever I'm there I hear them discussing life & family with their customers, not j More

by taztenpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron

Nov 04, 2020

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service team!

October 30, 2020

Dealership Rating
Employee Rating

Great reliable car and the best and helpful service Any time even with small problem everyone is there to help me In the past i drove Lexus and BMW and now after driving Acura I would not drive any other More

by ewa_rooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff , Jordan

Oct 30, 2020

Jackson Acura responded

Thank you for this 5-star review! It's great to hear Acura has done so well for you!

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