Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 117

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,847 Reviews
4.8

1,847 Reviews

Write a Review

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

B.A. Business Leadership

1847 Reviews of Yvonne Russell

November 25, 2020

Dealership Rating
Employee Rating

This was my first service with this particular Acura store. Customer service from start to finish was A-1. Yvonne was the service rep who helped me and I appreciate her pleasant personality, empathy , c More

by kourt.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 24, 2020

Dealership Rating
Employee Rating

Reggie Hammond has sold my Wife and I our last 3 Acura cars - 1 RL and 2 RLXs, plan to go back to him for next purchase. Yvonne Russell is the reason we go back to Jackson for our service needs, 1sr cl More

by mroy802241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Nov 30, 2020

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Reggie & Yvonne, and we look forward to working with you again.

November 24, 2020

Dealership Rating
Employee Rating

I’m very happy with my relationship with Jackson Acura. This is my third vehicle lease. Cameron Hilden has been great. Their service department is top notch. More

by OLSON456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews , Cameron Hilden

Nov 24, 2020

Jackson Acura responded

Thank you for this 5-star review!

November 20, 2020

Dealership Rating
Employee Rating

Yvonne was excellent. Customer service was awesome and she was a pleasure to work with. I look forward to working with her in the future. More

by S_MTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Yvonne!

November 19, 2020

Dealership Rating
Employee Rating

This is the BEST place to have your car serviced. Yvonne is the absolute friendliness person to deal with. Thank you. Express service really worked for me More

by cheriblair1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Nov 23, 2020

Jackson Acura responded

Thank you, Cheri, for leaving this 5-star review!

November 19, 2020

Dealership Rating
Employee Rating

Yvonne Russell is a very good service department associate. She is customer focused, listens well to clearly understand problems, communicates well, and is mindful of her customer's valuable time. More

by fgblynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2020

Dealership Rating
Employee Rating

Took great care of my warranty issue and was quick. Yvonne was informative and cared about giving me the info I needed if the problem recurs More

by bblittlefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

November 14, 2020

Dealership Rating
Employee Rating

The dealership was wonderful! They offer coffee, tea, snacks and a mini fridge with mini water bottles & sodas. Very clean inside and out. The game changer was the fact that they have 3 separate small wo More

by kmaloney011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Jackson Acura responded

Thank you for your business and this 5-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 12, 2020

Dealership Rating
Employee Rating

Very good and friendly customer service. In the multi function inspection they found all the information and recommended few things that needed to be fixed. The prices are bit high but very good service. More

by G reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 12, 2020

Dealership Rating
Employee Rating

The service is always efficient and if need be they can provide Uber if you don’t want to wait too long at the dealership. More

by kelliv33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Jackson Acura responded

Thank you for this 5-star review!

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