1,847 Reviews
Write a ReviewIndustry Experience
28 yrs, 9 mos
Specialties & Trainings
B.A. Business Leadership
1847 Reviews of Yvonne Russell
November 25, 2020
This was my first service with this particular Acura store. Customer service from start to finish was A-1. Yvonne was the service rep who helped me and I appreciate her pleasant personality, empathy , c store. Customer service from start to finish was A-1. Yvonne was the service rep who helped me and I appreciate her pleasant personality, empathy , care and thoroughness. I’ll definitely bring my Acura to this location going forward! More
November 24, 2020
Reggie Hammond has sold my Wife and I our last 3 Acura cars - 1 RL and 2 RLXs, plan to go back to him for next purchase. Yvonne Russell is the reason we go back to Jackson for our service needs, 1sr cl cars - 1 RL and 2 RLXs, plan to go back to him for next purchase. Yvonne Russell is the reason we go back to Jackson for our service needs, 1sr class, no BS, makes us feel appreciated. More
Other Employees Tagged: Reggie Hammond
November 24, 2020
I’m very happy with my relationship with Jackson Acura. This is my third vehicle lease. Cameron Hilden has been great. Their service department is top notch. This is my third vehicle lease. Cameron Hilden has been great. Their service department is top notch. More
Other Employees Tagged: Joey Andrews , Cameron Hilden
November 19, 2020
This is the BEST place to have your car serviced. Yvonne is the absolute friendliness person to deal with. Thank you. Express service really worked for me is the absolute friendliness person to deal with. Thank you. Express service really worked for me More
Other Employees Tagged: Paul Silverman
November 19, 2020
Yvonne Russell is a very good service department associate. She is customer focused, listens well to clearly understand problems, communicates well, and is mindful of her customer's valuable time. associate. She is customer focused, listens well to clearly understand problems, communicates well, and is mindful of her customer's valuable time. More
November 14, 2020
The dealership was wonderful! They offer coffee, tea, snacks and a mini fridge with mini water bottles & sodas. Very clean inside and out. The game changer was the fact that they have 3 separate small wo snacks and a mini fridge with mini water bottles & sodas. Very clean inside and out. The game changer was the fact that they have 3 separate small work spaces. It was perfect because I was able to finish up work and make phone calls in a quiet space. More
November 12, 2020
Very good and friendly customer service. In the multi function inspection they found all the information and recommended few things that needed to be fixed. The prices are bit high but very good service. function inspection they found all the information and recommended few things that needed to be fixed. The prices are bit high but very good service. More
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