Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 116

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,847 Reviews
4.8

1,847 Reviews

Write a Review

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

B.A. Business Leadership

1847 Reviews of Yvonne Russell

December 16, 2020

Dealership Rating
Employee Rating

My experience was beyond all expectations. My next car purchase will be through Jackson Acura. They are amazing! They even washed my car after a free service based on a safety recall. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks

Dec 17, 2020

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 13, 2020

Dealership Rating
Employee Rating

All good! Excellent Service! I'm definitively coming back, it less busy than other Acura dealers like the one in Marietta. Kendall is a super nice guy and knowledgeable ! More

by ERASMO.SOSA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks

Dec 14, 2020

Jackson Acura responded

Thank you for this 5-star review!

Dec 15, 2020

ERASMO.SOSA responded

my pleasure! :D

December 12, 2020

Dealership Rating
Employee Rating

Buying at Jackson Acura was a very pleasant and satisfying experience. Everyone from salesmen to administration people were very warm, professional and welcoming. It was a great experience overall. More

by R_DEFEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Michael Cunningham , Bob Joyner, Dzmitry Belaboki

Dec 14, 2020

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad our team were able to help, and we hope to see you again!

December 07, 2020

Dealership Rating
Employee Rating

Yvonne needs to go go to charm school. She's anything but friendly. I'm going to acura carland next time, just to avoid her. More

by donaziza
Friendliness
Recommend Dealer
No
Dec 09, 2020

Jackson Acura responded

I'd like to apologize on behalf of everyone here at Jackson Acura. If you wouldn't mind giving us a little more information, I'd be happy to look into this for you so we can get this resolved!

Dec 11, 2020

donaziza responded

I just drove in with my car. All I can say, is she's very condescending upon meeting her. Not friendly at all. When I drove in the 2ed time, I looked for a different service manager. No one around, and then suddenly Yvonne comes walking up. Wanted to just leave. I didn't of course, but I wanted to. Will go to Acura Carland next time, just to avoid her.

December 04, 2020

Dealership Rating
Employee Rating

Wonderful service! Yvonne was great!! Had a a totally awesome experience! Will definitely come to Acura in the future for any service needs. Thank you! More

by Akscorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

December 03, 2020

Dealership Rating
Employee Rating

Jackson Acura is the best Acura dealership in the metro Atlanta area. I’ve been coming here for the past seven years and the service is excellent. My wife and I use Yvonne Russell as our service adviso More

by CHETHOMP2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

December 03, 2020

Dealership Rating
Employee Rating

This was one of my first major service on my Acura. I was pleasantly surprised on how efficient the whole procedure was including a wash and vacuum of the interior. Yvonne was efficient and very pleasant. More

by kismetmohammed
Recommend Dealer
Yes
Dec 07, 2020

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 01, 2020

Dealership Rating
Employee Rating

Had a great experience as always. We have used Jackson 2x since buying the car and have been pleased. Yvonne is a great service manager. More

by Kg
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Dec 07, 2020

Jackson Acura responded

Thank you for this 5-star review!

December 01, 2020

Dealership Rating
Employee Rating

Everyone was friendly, efficient and very knowledgeable. I appreciated their commitment to delivering excellent service. My car was serviced in less time than I expected. More

by susan4247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 07, 2020

Jackson Acura responded

Thank you, Susan, for leaving this 5-star review for our service team!

November 26, 2020

Dealership Rating
Employee Rating

Great experience! Robert answers every question quickly and honestly and is wonderful to work with. The buying process was simple and straight forward and everyone in the dealership seems committed to the More

by march18
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Joey Andrews , Robert Flauter

Nov 30, 2020

Jackson Acura responded

Thank you for leaving this 5-star review for our team here at Jackson Acura!

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