Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 113

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

March 11, 2021

Dealership Rating
Employee Rating

Excellent service. Yvonne Russell is always amazing and helpful. Everyone and everything about this service department is top notch. I am never disappointed with them. More

by vpw1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

March 08, 2021

Dealership Rating
Employee Rating

Amazing service and great visit like always thank you. Help me get my car serviced and got out in time for dinner with my family. More

by creyes0535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

March 05, 2021

Dealership Rating
Employee Rating

Scheduling an appointment with Jackson Acura’s Service Department is very easy and convenient. Jackson Acura has a very comfortable waiting area with private rooms when making phone calls. More

by Krautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 04, 2021

Dealership Rating
Employee Rating

Everything was done well and timely. The car was washed, but I was told that it would be vacuumed as well. It wasn't vacuumed. More

by Bill.baskett.bcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Joey Andrews , Cameron Hilden, Robert Humphrey, Nicole Macias, Gabrielle Orbe, Kendall Parks

Mar 08, 2021

Jackson Acura responded

Bill, thank you for leaving this positive review for our service department. Next time you're in, we will make sure to was and vacuum your vehicle!

March 01, 2021

Dealership Rating
Employee Rating

Another great appointment with your service department! I had to visit another dealership while I was out of town and the service was so very disappointing. Nobody beats Jackson Acura!!!! More

by lconne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2021

Dealership Rating
Employee Rating

Yvonne and the Jackson Acura service team got me in and out promptly on a Saturday morning, so I didn’t have to spend precious weekend hours waiting on my vehicle. Thanks again! More

by NMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2021

Dealership Rating
Employee Rating

The experience I had purchasing a used vehicle was great. Everyone I met was friendly, patient and professional. Thank you to everyone at Jackson Acura for my amazing experience. I will definitely come back More

by jhd439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews , Kendall Parks

Mar 01, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 24, 2021

Dealership Rating
Employee Rating

Yvonne was very helpful and was very detailed. She helped to make sure that I understood the work was needed. The wait was very minimal. More

by jitendra_gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 23, 2021

Dealership Rating
Employee Rating

So awesome! This was a great expeirience. My car had broken down and when I was able to bring it in, I was taken care of so fast and efficiently. They also cleaned my car! This place is 100% better than More

by krystiann.wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Rodney Jones, Nick Covino, Michael Cunningham, Reggie Hammond , Robert Flauter, Cameron Hilden, Nicole Macias, Kendall Parks

Feb 25, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 18, 2021

Dealership Rating
Employee Rating

Yvonne is awesome! I had an appointment at 1:30, called to see if it was ok to come in early, and of course it was, and received my usual 5 star service as always! More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Jackson Acura responded

Dave, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

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