Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 112

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,847 Reviews
4.8

1,847 Reviews

Write a Review

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

B.A. Business Leadership

1847 Reviews of Yvonne Russell

February 02, 2021

Dealership Rating
Employee Rating

They really saved me! My car sensors were going off on my way to physical therapy. I stopped in and traded my car for a loaner and still made it to my appointment. They fixed my car under the warranty and al More

by stelladsimm411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Feb 03, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

February 01, 2021

Dealership Rating
Employee Rating

Fast, courteous service from the service advisors. Excellent work from the mechanic and detailer. The car runs and looks great. I wouldn't hesitate to recommend them. More

by chrisshuffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones , Cameron Hilden, Nicole Macias, Kendall Parks

Feb 03, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 30, 2021

Dealership Rating
Employee Rating

Yvonne is always amazing! Makes waiting on my car easy when I can get some coffee and wifi. Always giving us great advice for service ! Thank you !! More

by doud.andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Feb 02, 2021

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2021

Dealership Rating
Employee Rating

Fast service for a warranty repair. Nice clean car at the end. Will be back for all my services from here on out. Good job! More

by bowla800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Feb 02, 2021

Jackson Acura responded

Thank you for this 5-star review!

January 30, 2021

Dealership Rating
Employee Rating

Cameron and Yvonne always take great care of our vehicles and provide me with clear and honest feedback on what service my vehicles need now and in the near future. I appreciate them always taking the time More

by jakerabbit22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Feb 02, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 30, 2021

Dealership Rating
Employee Rating

Great service! Thank you guys so much for fixing the problem, communicating with me every step of the way and making this an easy process! See you guys next time! Much appreciation! More

by bricemaryelizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Feb 02, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 29, 2021

Dealership Rating
Employee Rating

Service, as always, was excellent! Yvonne and Cameron always make sure to keep me updated on the status of my vehicle and ensure everything moves along efficiently. They make it feel personal vs strictl More

by taztenpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Feb 02, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 29, 2021

Dealership Rating
Employee Rating

Nick is always available to make sure our Acura and Honda stay in tip top shape. Wouldn’t go anywhere else. Nick is great yes More

by dianacorbin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Feb 02, 2021

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

January 28, 2021

Dealership Rating
Employee Rating

Jackson Acura always does excellent work. Yvonne goes above and beyond. Her level of knowledge and professionalism makes this Acura service department second to none. More

by dsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Jackson Acura responded

Thank you for this 5-star review!

January 27, 2021

Dealership Rating
Employee Rating

Excellent explanation of recommended maintenance and help prioritizing the bigger ticket items. Appreciated quick arrangement of a loaner car. Car was ready when promised and at expected price. More

by Lojodean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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