Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 111

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

April 22, 2021

Dealership Rating
Employee Rating

I met with Yvonne Russell about a problem I was having with the navigation system. She had one of the service technicians quickly diagnose the problem as a failed navigation system. Consequently, there More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

April 17, 2021

Dealership Rating
Employee Rating

Friendly, efficient and fair. I'm on vacation and not sure of the name of service mgr. he was very good. The mechanic was ver knowledgable More

by dickhelm55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2021

Dealership Rating
Employee Rating

Dealership is great, I purchased my car there last year.. Yvonne is great! She was very professional and kept me posted with everything. thank you More

by micaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

April 16, 2021

Dealership Rating
Employee Rating

I’ve always had an excellent experience at Jackson. Highly recommend them for your needs. In my opinion, the Service Department is the best I’ve ever experienced. More

by CN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

April 14, 2021

Dealership Rating
Employee Rating

Everyone is always friendly and helpful and they get me in and out quickly and don’t upsell me for services my car doesn’t need. More

by dmw019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Apr 16, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 13, 2021

Dealership Rating
Employee Rating

Yvonne always takes the best care of both of our Acura’s. Honestly I don’t know what we would do without her. She is so knowledgeable and treats us like family. More

by candace bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

Jun 15, 2022

candace bush responded

Yvonne has taken care of both of our cars and we would not ever take anywhere else.

April 12, 2021

Dealership Rating
Employee Rating

Yvonne is great, very attentive with a high level of professionalism and expertise. I'm also very happy with the quality of work, however a large reason I keep coming back is due to feeling comfortable More

by bkoepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 09, 2021

Dealership Rating
Employee Rating

Great, friendly service. The wait time was exactly what I was told it would be for the installation of a retractable cargo cover. Yvonne was very friendly and knowledgeable. Overall the service departmen More

by harrybeck0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

April 07, 2021

Dealership Rating
Employee Rating

Yvonne was Excellent and had great knowledge and insight in what type of service my vehicle needed. She is the best. 10 out of 10. More

by therann.schwartz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

April 07, 2021

Dealership Rating
Employee Rating

The folks at Jackson Acura are always friendly and helpful. Timeliness , wait time, explanation of service are always thorough and exceed expectations. The accommodations for waiting are great. More

by CMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Jackson Acura responded

Thank you for leaving this 5-star review!

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