Xavier Ascencio
Xavier Ascencio at Advantage Toyota Valley Stream

Xavier Ascencio | Page 12

Service Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.3
249 Reviews

Xavier "X" Ascencio

Dealership Experience

18 yrs, 6 mos

Industry Experience

24 yrs, 8 mos

Specialties & Trainings

service

fixedops

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

4.3

249 Reviews

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249 Reviews of Xavier Ascencio

June 29, 2023

Dealership Rating
Employee Rating

Loved the way service was done in my car/ very professional/good customer service skills More

by jastril829
Service Price Transparency
Recommend Dealer
Yes

June 25, 2023

Dealership Rating
Employee Rating

Took my car for service and as usual the staff did a great job. I am happy More

by ANDREWRMCHUE23
Service Price Transparency
Recommend Dealer
Yes

June 14, 2023

Dealership Rating
Employee Rating

I just wanted to say that I came in for my 3rd service and I was greeted with a bubbly person by the name of Celine. Now I’ve been with Advantage Toyota the past 4 years and I never had this experience. C More

by JohnKCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2023

Dealership Rating
Employee Rating

I just want to commend Xavier Asencio for being so courteous and respectful to me when I had a dilemma that needed to be straightened out. He reached out to me immediately and was able to take care of More

by dwniebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

Had an excellent service appointment with William, he is very thorough and informative, and gave me the best prices! Advantage Toyota is the best dealership! More

by willieb0963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

I waited for more than 1 hour and 20 mins for an oil change & I was the 2nd customer to be serviced. Then, the rep, was unprofessional & childish More

by j.farnan
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Margie Bonel

May 24, 2023

Dealership Rating
Employee Rating

Excellent helpful mr Al, I like him & sales manager also-my bad,my English is not great. But I am happy. More

by MUNIRUL ISLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain, Angelina Parag

April 06, 2023

Dealership Rating
Employee Rating

Toyota did well they did a good job Travelers well done but only one thing they charge too much money laborers More

by RUFORD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review. We are glad to hear that you are satisfied with the service provided by our team. Thank you again for choosing Advantage Toyota.

April 06, 2023

Dealership Rating
Employee Rating

The experience was great. Customer service was excellent. Services was guick. In and out. No complaint. More

by clydeharmon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave a positive review of your recent experience at Advantage Toyota. We are thrilled to hear that our customer service exceeded your expectations and that you were pleased with the quick service. We appreciate your business and hope to see you again.

March 27, 2023

Dealership Rating
Employee Rating

Service appointment is prompt but work completion needs a little improvement. Toyota care service takes a long time and is sometimes annoying. More

by UKEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave a review about your recent service appointment with us. We're glad to hear that our appointment process was prompt. However, we're sorry to hear that the work completion did not meet your expectations. We appreciate your feedback as it helps us improve our service for future customers. If you have any further concerns, please do not hesitate to reach out to us.

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