Vicki Huang | Page 3

What a great experience. They were very helpful but not pushy. I appreciated their patience and explanation of details! They were very helpful but not pushy. I appreciated their patience and explanation of details! More

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This is the first time I have had a pleasurable car purchase experience. Like others, I had started my search in Ottawa and felt I was being mislead and disrespected. The entire team is very profession purchase experience. Like others, I had started my search in Ottawa and felt I was being mislead and disrespected. The entire team is very professional, honest and friendly. I will recommend this dealership to friends and family. More

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The best car, and best dealership team, I have ever worked with. The team is professional, friendly, and knowledgeable. Absolutely the best! worked with. The team is professional, friendly, and knowledgeable. Absolutely the best! More

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Like others I started my purchase quest in Ottawa. That did not go well, with so many deceptive sales tactics. Then I ended up at Turpin. The experience was stellar. Dealing with Andrea and Andre felt That did not go well, with so many deceptive sales tactics. Then I ended up at Turpin. The experience was stellar. Dealing with Andrea and Andre felt like family and all the numbers were up front, simple to understand with nothing hidden. They made buying a car what it should be, pleasant and simple. I wish I could rate them more than 5 stars More

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They made buying a new car enjoyable! We were treated like family and made to feel at ease with what could have been a very stressful process. We were treated like family and made to feel at ease with what could have been a very stressful process. More

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Mike Peters was excellent! He explained the features on vehicles very well and found us a vehicle that suited our needs and within our budget. Facilities were well kept and org He explained the features on vehicles very well and found us a vehicle that suited our needs and within our budget. Facilities were well kept and organized. Overall good experience, and great team who were eager to help. More

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Went to an Ottawa KIA dealership first and the salesmen were less than enthusiastic in gaining my business and wanted me to buy a new 2024 seltos sight unseen. Went to Turpin KIA in Carleton Place and imm were less than enthusiastic in gaining my business and wanted me to buy a new 2024 seltos sight unseen. Went to Turpin KIA in Carleton Place and immediately felt more comfortable. The team seemed so genuine and were upfront and transparent the whole time. No pressure sales. No typical, slimy salesmen. Mike, Andre, and Vicki were all down to earth and took the time to go over everything. 100% would recommend. More

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I visited several dealerships in Ottawa before making my way to Carleton Place and now I wouldn't go anywhere else to purchase another Kia. The staff there were exceptional and went above and beyond to pro way to Carleton Place and now I wouldn't go anywhere else to purchase another Kia. The staff there were exceptional and went above and beyond to provide a great experience and address any questions concerns I had along the way. I wouldn't hesitate to recommend Turpin Kia to anyone. Andrea, Andre and Vicki were a pleasure to deal with! More

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I had an excellent experience at Turpin KIA. They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years of car buying. Mike Peters was extremely good to deal with, as he is a totally honest, direct, clear, knowledgeable (experienced) and personable car salesman. I honestly haven't ever dealt with anyone better. He was a pleasure to work with, from start to finish. Also a pleasure to work with was the sales and finance manager, Andre Smith. He was also extremely easy to deal with, very clear and very honest, helpful and straightforward, just like Mike. Together, Mike and Andre were able to quickly locate and deliver the exact vehicle we were looking for in 4 weeks. Absolutely amazing work on their part! In the spring I had been told by KIA Donnelly in Kanata and Hunt Club KIA in Nepean/ Ottawa that it might be possible to order and receive a KIA in 9 or possibly 12 months or more, but with no guarantees. They would only provide a appraisal when or if the vehicle was delivered! This was, to me, totally unacceptable and I had walked away in both cases. How is it possible that these other KIA dealers don't really "have a clue" of how to properly operate a KIA dealership in 2023, but Turpin KIA can and does so on a regular, daily basis? Its beyond me, but I think KIA Turpin should possibly share their knowledge and expertise to other KIA dealers elsewhere in the Ottawa area, or beyond. Potential new car buyers would be much, much better served. More

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We had a great experience from the first time we walked in the door to leaving with our 2024 Seltos! Andrea, Andre and Vicki where a fantastic team to work with. They offered services, went thru the pros/ in the door to leaving with our 2024 Seltos! Andrea, Andre and Vicki where a fantastic team to work with. They offered services, went thru the pros/cons with absolutely no pressure, knowledgable and genuine. They guided and supported us to the finish line. Follow up has been great. Fern Turpin has assembled and cultivated a great team. Thank you once again, Bradley and Patricia Simpson More

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