Trent Napier | Page 2

We purchased a car from GP Nissan previously, and had such a wonderful experience. The whole team was helpful and friendly. Definitely recommend this dealer to our friends and family! such a wonderful experience. The whole team was helpful and friendly. Definitely recommend this dealer to our friends and family! More

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-Best $32,000 coffee I've ever had. Offered often, served politely. -Everything taken care of for me right down to the putting the plate on -Was able to fully test drive the vehicle Offered often, served politely. -Everything taken care of for me right down to the putting the plate on -Was able to fully test drive the vehicle and learn its features before buying -Great expert advice given while speaking with finance -At every step, any chance to convenience me was offered (driving me to registry, detailing vehicle, fixing small leather tear in seat, fixing small issue with stereo deck) Best of all, they threw in a free Jeep! I'll be making payments on the coffee for a while. Definitely an experience on par with renting out the entire Sky Bistro on top of Sulphur Mountain at the gondala in Banff, for a similar price! I really didn't expect a free Jeep as well! More

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Would have to say one of the worst customer service experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing cold air. This year, we were back again, for the same reason and on our first appointment, we were told that they couldn’t find anything and need to open the car ( didn’t have enough time to do it on our first appointment) so went back again today and still, couldn’t fix it and was told that the parts needs to be replaced, which are obviously on backorder (like always). We then, went to talk to the manager, he wasn’t very helpful either, but they can be super nice when they need to sell vehicles to you. Moreover, the issue we are experiencing is because Nissan is now using environment friendly refrigerant, which is very thin compared to what they were using in the past. So, when temperature drops, some line (not sure the part name he mentioned) shrinks and causes this leak; this is currently covered under warranty but once the warranty ends, we will have to pay out of pocket for this but this isn’t something that is or will be caused by us. JUST BECAUSE OF YOUR SERVICE, definitely not ever going to buy any nissan vehicle in my lifetime nor will ever refer this brand to anyone!!! The Service advisor was very arrogant (not steve); I would highly suggest going somewhere for your purchase if customer service is something you value! Also, they will hound you after your car purchase for a good review so they can brag about being “People’s Choice”, which in reality, they are not‼️‼️‼️ More

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Craig was really nice to deal with ,it had lots of knowledge about the vehicle knowledge about the vehicle More

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Very professional staff. Experience salesmen Craig and Jesse went above and beyond to help me. Great gentlemen incredible service. The dealership was bright and clean. All th Experience salesmen Craig and Jesse went above and beyond to help me. Great gentlemen incredible service. The dealership was bright and clean. All the staff were friendly and polite. Nice enviroment. More

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Visited twice to get the right part, ZERO staff wearing masks, second visit another customer ... masks, second visit another customer ... More

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Amazing experience, then whole facility and staff were so nice and helpful. You couldn't stand there for more than 20 seconds without someone passing by asking if they can help you. I have never been this im nice and helpful. You couldn't stand there for more than 20 seconds without someone passing by asking if they can help you. I have never been this impressed by a dealership before in my life. I will be recommending this dealership to friends, family and anyone I come across looking for a new/used vehicle. More

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Great service every time I go in. Friendly staff and willing to make an great deal. 👍 Agnieszka wow what can I say. She is so professional, gracious salesperson. No pressure tactics, willing to step b willing to make an great deal. 👍 Agnieszka wow what can I say. She is so professional, gracious salesperson. No pressure tactics, willing to step back and let the customer decide. One happy camper 😀 More

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Nissan was super awesome to deal with my whole time purchasing my new truck. They were helpful, knowledgeable and accommodating for me! Awesome staff, love it here purchasing my new truck. They were helpful, knowledgeable and accommodating for me! Awesome staff, love it here More

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Wow !! Wonderful service very accommodating. I really enjoyed my buying experience. Jason was very helpful and had all the answers to any questions we had . He even stayed late on a long weekend Friday t enjoyed my buying experience. Jason was very helpful and had all the answers to any questions we had . He even stayed late on a long weekend Friday to help me install a kayak rack on the new vehicle. I would recommend dealing with him to anyone. More

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