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Tom O'Toole
Refer Me
44 Reviews
Dealership Experience
1 yr, 1 mo
Industry Experience
24 yrs, 3 mos
44 Reviews
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44 Reviews of Tom O'Toole
May 14, 2024
Had a recall done on my vehicle. It’s was done well. Great job thank you It’s was done well. Great job thank you More
by MANUELAIRES
Verified CustomerOther Employees Tagged: Robert Webb, Bob Fahey, Bob Lyra, Erik Arsenault
Helpful 
May 12, 2024
Excellent job! Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. More
by Ruslan Gavrilov
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Bob Lyra
May 09, 2024
Great service with the entire team. Made quick work of the unexpected service issue, can't thank the team enough. Made quick work of the unexpected service issue, can't thank the team enough. More
by kreilly1
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Bob Lyra
May 02, 2024
Been having my 2019 Silverado 2500HD serviced since I bought her new here!. Always knowledgeable and friendly, And will Always honor my coupons even though I usually forget them at home!.. Thanks Colo bought her new here!. Always knowledgeable and friendly, And will Always honor my coupons even though I usually forget them at home!.. Thanks Colonial Chevy of Acton!..! More
by RKDIBACCO
Other Employees Tagged: Robert Webb, Bob Lyra
May 01, 2024
Having gone to quite a few dealerships in my life, I would rate my experience at Colonial Chevy as very pleasant. My salesman Luke, was excellent, very personable, and was very concerned that I was happ would rate my experience at Colonial Chevy as very pleasant. My salesman Luke, was excellent, very personable, and was very concerned that I was happy with my purchase. Everything was processed smoothly and the one small hiccup encountered was handled expeditiously and professionally. I would definitely go back for my next truck. More
by Jmwoudenberg128
Other Employees Tagged: Luke Ealey, Parrish Kelley
May 01, 2024
On time. Friendly. Professional. They explain the problem and the solution. They look for problems that hadn’t been noted in the past. I have been taking my t Friendly. Professional. They explain the problem and the solution. They look for problems that hadn’t been noted in the past. I have been taking my truck and cars to this dealership for 30 years. Always a good experience. More
by rosspetersonmd
Other Employees Tagged: Robert Webb, Bob Fahey
April 27, 2024
The technical service is excellent! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! More
by Ruslan Gavrilov
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Bob Lyra
April 26, 2024
Easy to schedule. Got the job done. But very expenses compared to alternatives nearby. Communication was not the best. I called and left a message with an important qu Got the job done. But very expenses compared to alternatives nearby. Communication was not the best. I called and left a message with an important question during the service and they never called me. More
by TOMGORMLEY358
April 15, 2024
Had my rear brake pads replaced April 2023($500) was told didn’t need rotors because they were fine. February 2024 brought vehicle in because the brakes were grinding in reverse. Played the video with then l didn’t need rotors because they were fine. February 2024 brought vehicle in because the brakes were grinding in reverse. Played the video with then loud noise. They said they couldn’t duplicate, mentioned rust on the rotor and said you’ll be fine. 6 weeks later, “service brake system” warning. Brought the vehicle in and was told need pads and rotors for $850. Even though they were just done a year ago I was told “I don’t know why they didn’t replace the rotors too, we don’t do just pads and that that tech is no longer with us.” Obviously they did just replace only the pads. Offered $100 off. Did not perform the service, will be taking my vehicle elsewhere going forward. Additionally, on a prior visit, scratched my door and tried to fix by buffing it out and now I have clear coat damage. More
by Ross
