Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Bob Fahey
Refer Me
30 Reviews
Dealership Experience
10 mos
Industry Experience
53 yrs, 5 mos
Languages Spoken
English
30 Reviews
Write a Review
30 Reviews of Bob Fahey
May 14, 2024
Had a recall done on my vehicle. It’s was done well. Great job thank you It’s was done well. Great job thank you More
by MANUELAIRES
Verified CustomerOther Employees Tagged: Robert Webb, Tom O'Toole, Bob Lyra, Erik Arsenault
Helpful 
May 12, 2024
Excellent job! Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. More
by Ruslan Gavrilov
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Lyra
May 09, 2024
The diagnosis of the engine code was performed quickly. After authorizing repairs I didn't hear any status on the repair. After 5 days I called and found out that the parts needed to be ordered and would t After authorizing repairs I didn't hear any status on the repair. After 5 days I called and found out that the parts needed to be ordered and would take a total of 4-5 days to arrive. After the parts arrived I was informed that the required gaskets weren't ordered and that would take an additional a day or 2. I should have been kept appraised of the status and not have to call. More
by jc_cassidy
May 09, 2024
Great service with the entire team. Made quick work of the unexpected service issue, can't thank the team enough. Made quick work of the unexpected service issue, can't thank the team enough. More
by kreilly1
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Lyra
May 01, 2024
On time. Friendly. Professional. They explain the problem and the solution. They look for problems that hadn’t been noted in the past. I have been taking my t Friendly. Professional. They explain the problem and the solution. They look for problems that hadn’t been noted in the past. I have been taking my truck and cars to this dealership for 30 years. Always a good experience. More
by rosspetersonmd
Other Employees Tagged: Robert Webb, Tom O'Toole
April 27, 2024
The technical service is excellent! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! More
by Ruslan Gavrilov
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Lyra
April 15, 2024
They seem so focused on sales and efficiency of pushing parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and r parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and rigid a program. More
by RBB308
Other Employees Tagged: Allen Boisvert, Michael Stewart, Tom O'Toole, Bob Lyra, Erik Arsenault, Luke Dumas
April 10, 2024
Great customer service from the Service Department. Always kept me informed. Pleasure working with them Always kept me informed. Pleasure working with them More
by KDOLAK
Other Employees Tagged: Robert Webb
April 06, 2024
This dealership has built a fantastic reputation because of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will al of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will always strive to make the experience above and beyond their expectations. I recommend them highly to everyone I know or meet. More
by SCARLS250
Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Lyra, Erik Arsenault, Luke Dumas
April 04, 2024
I bought a brand-new Chevrolet Tahoe Premier in December 2023 and noticed that the passenger side seat had a crease in the leather seat portion. I brought the vehicle in to have the leather seat replaced. 2023 and noticed that the passenger side seat had a crease in the leather seat portion. I brought the vehicle in to have the leather seat replaced. When I picked it up, they had replaced the driver's side seat instead of the passenger side seat. So, I now have 2 leather seats that look terrible one that has a crease and the other that is loose. I brought vehicle back a 2nd time with same results. When I brought back the 3rd time, I still looks terrible. The big problem is they cannot get the seat cover tight enough. From the factory my rear seats are great. I spoke to Emily from GM Chevrolet Customer Assistance, and she told me they were sorry for the inconvenience, but there was not much GM can do because the warranty dept is separate from GM itself. So, my recommendation to you is to bring it back to Colonial Chevrolet to fix the problem. Honestly, I brought the vehicle to Mirak Chevrolet since Colonial has not been able to fix the problem in 3 visits. So, I was told at Mirak that they could see the problem that I have but because Colonial has already been paid for the warranty work then I would have to bring it back to Colonial again. I am very unhappy with Colonial Chevrolet for doing nothing to correct the problem. I am absolutely disgusted that I had to drive 40 miles back and forth from my home each time I have to go to Colonial Chevrolet and not to be able to fix the problem in 3 appointments. I am also disgusted with GM because they do not want to stand by their product. I asked them if they could have an auto upholstery company install the new leather seats and they flat out said no bring it back to Colonial Chevrolet. RD More
by bob
Other Employees Tagged: John Woodland, Tom O'Toole
