Tom C.

I have been taking my 2018 GMC Yukon Denali back to this location since I bought it from here. Within one year of having the truck I was told I need a new transmission. It was covered by warranty, okay grea location since I bought it from here. Within one year of having the truck I was told I need a new transmission. It was covered by warranty, okay great. They had my truck for 2 months. The refurbished transmission they put in made my truck worst. I took it back and they advised we needed a tune up and an oil hose replaced. $1300 later out of pocket that was still not the problem. Keep in mind we took the truck back atleast 3-4 times after the refurbished transmission was put in. I since moved to NC and took my vehicle to the GMC here, I got an appointment the very next day( at Vision appts are 2 weeks to a month out) and within 5 hours I was advised we had a fuel injector issue, motor Mount and there was a coolant leak( this was all reported to Vision and they said that’s not it). Vision GMC made us come out of pocket when we NEVER needed to. This location is by FAR THE WORST. More

by Mrs. Cowart Verified Customer Verified Customer

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The garage kept my car for eight or nine days for warranty service. The check engine light is still on. warranty service. The check engine light is still on. More

by TMSMILNER Verified Customer Verified Customer

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Purchased 2 used cars from dealer. Great sales experience and after-sale support from service department. Great sales experience and after-sale support from service department. More

by gsc53 Verified Customer Verified Customer

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Very pleasant, service was very good, we will be back. Also the selection of trucks and SUV's were good. Also the selection of trucks and SUV's were good. More

by jpierri1001 Verified Customer Verified Customer

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They did a great job! I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins. I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins. More

by MARCELLINELEONARDO1016 Verified Customer Verified Customer

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This has been the worst experience ever I know I won't be returning they aren't reliable and don't communicate properly returning they aren't reliable and don't communicate properly More

by Larheyamclamore Verified Customer Verified Customer

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Great communication and easy to schedule and do business with even when service was needed last minute. with even when service was needed last minute. More

by Mattytice Verified Customer Verified Customer

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They refused to return multiple calls after the sale. Horrible customer service after the sale. Prepare to be ghosted! Horrible customer service after the sale. Prepare to be ghosted! More

by KSME11 Verified Customer Verified Customer

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Car was damaged in the parking lot by a transport truck. Dealership was very hesitant to take accountability. It was a chore just to get them to make contact with the owner of the transport. Dealership was very hesitant to take accountability. It was a chore just to get them to make contact with the owner of the transport. More

by Jhick109 Verified Customer Verified Customer

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They are considerate, thoughtful and respectful toward their customers. I always feel very much at home when I am with them. their customers. I always feel very much at home when I am with them. More

by fr.william.laird Verified Customer Verified Customer

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