Michelle P.
Michelle P. at Vision Buick GMC

Michelle P.

Receptionist

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

4.5
11 Reviews
4.5

11 Reviews

Write a Review

11 Reviews of Michelle P.

May 18, 2024

Dealership Rating
Employee Rating

Pleasant and timely made the wait easy. Amenities also helped no surprises Charges all explained up front More

by MBERNHARD46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S.

May 11, 2024

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Very pleasant, service was very good, we will be back. Also the selection of trucks and SUV's were good. More

by jpierri1001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 14, 2024

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 09, 2024

Dealership Rating
Employee Rating

They did a great job! I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins. More

by MARCELLINELEONARDO1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 04, 2024

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Employee Rating

This has been the worst experience ever I know I won't be returning they aren't reliable and don't communicate properly More

by Larheyamclamore
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 08, 2024

Vision Buick GMC responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 02, 2024

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Employee Rating

Great customer service, lovely waiting room. Luis in service was a great help! Thank you More

by luiscastro245
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Castro

May 02, 2024

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

Dealership Rating
Employee Rating

Great communication and easy to schedule and do business with even when service was needed last minute. More

by Mattytice
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 02, 2024

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 15, 2024

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Employee Rating

Service manager Kyle and tech Ryan at Penfield Vision are both outstanding ,friendly and accommodating. Both are extremely Knowledgeable within their job skills Penfield Vision should be proud of these tw More

by WOLV92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2024

Dealership Rating
Employee Rating

From walking into the dealership, meeting my salesperson, then the general manager, the finance manager and including getting a tour of dealership, I felt like family. What I liked a lot, was the video in t More

by swinslow001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Tom C., Nick S., Mike Hutt , Michael Smith, car salesman. The best ever because he listened to my needs and wants.

Apr 11, 2024

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2024

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Employee Rating

Appointment wasn’t properly scheduled. Time to complete basic services was long. If I had been paying, this would have been expensive. More

by dannyh90210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan F., Tom C., Nick S.

October 21, 2023

Dealership Rating
Employee Rating

This Dealership is here to make everyone’s Lives amazing. Every single meme we of the staff is great and the teamwork is incredible. More

by JBfromVision
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Tom C., Nancy C-L., Nick S., Mike Hutt , Phil Smith, Mike Chimera

Oct 23, 2023

Vision Buick GMC responded

Thank you, JB.

1

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