Tinu Katyal | Page 22

Very Professional I was impressed with the overall experience dealing with Matthew as well as the finance department. I felt Matthew had my best interest in mind throu I was impressed with the overall experience dealing with Matthew as well as the finance department. I felt Matthew had my best interest in mind through the process. I was very impressed with Matthews knowledge of the vehicle and at no time did I ever feel pressure to purchase. There were a couple of things, while seemingly small, that added to my overall experience. I bought a demo (e.g. it wasn't brand new), and without me asking Matthew took the vehicle for detailing, filled the gas tank, and made arrangements for me for an aftermarket feature. There was no waiting around or delays. Matthew, his manager and Tinu in finance had me into my new vehicle in a time that exceeded my expectations. More

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Dirty sales tactics I bought a Jeep from this dealership and the sales person was very polite and professional during the process. When I went to do the financing, Tinu I bought a Jeep from this dealership and the sales person was very polite and professional during the process. When I went to do the financing, Tinu started out professional, then when it came time to sell me the add-ons, he was very pushy. It's what people in the industry call "jamming". He told me that the bank only accepted my application if I purchased "Gap Insurance" on my vehicle. I told him I didn't want it and see if he could do it without. He then left the room and came back 5 minutes later and it wasn't possible. I then said ok go ahead. I later spoke with a friend in the industry to find out that this selling technique is called "jamming". Tinu is crook and should not be trusted. More

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Happy and Satisfied Jeep Owners Thank you Samuel and Tinu for taking the bite out of trading in our 2011 Dodge Caravan. Samuel was very upfront and honest about the trade-in value o Thank you Samuel and Tinu for taking the bite out of trading in our 2011 Dodge Caravan. Samuel was very upfront and honest about the trade-in value of the vehicle and worked very hard to get us the best price. We went in for a 2012 Jeep Grand Cherokee and drove away in a 2016 model... all within the same day. Thank you both for the great service. We are very happy with our purchase! More

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Great experience Micky was great. He helped my uncle and his wife out when they bought a Jeep last month. I'll be sure to send friends and coworkers to see him in the Micky was great. He helped my uncle and his wife out when they bought a Jeep last month. I'll be sure to send friends and coworkers to see him in the future. Tinu, Robbie... all very helpful! More

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Helpful and knowledgable Fantastic experience! Very friendly and matched us to the vehicle we needed. Made sure that we were 100% satisfied. Went beyond our expectations and Fantastic experience! Very friendly and matched us to the vehicle we needed. Made sure that we were 100% satisfied. Went beyond our expectations and made us comfortable with our buying experience. Would highly recommend and would purchase from John Walker again when looking for another vehicle in the future :) More

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Outstanding We would like to Thank John and Tinu for there effort of getting all of the details together for the purchase of our new truck.... My husband was o We would like to Thank John and Tinu for there effort of getting all of the details together for the purchase of our new truck.... My husband was out of town for a few weeks and I could only speak to him via texts in the evenings. John took the time to answer all 6 pages lol of my emails...I did a lot of research and John answered every question very quickly and with a kind heart , He said we were family lol We went back and forth for 2 weeks before we decided to buy our dream truck... We also travelled from Northern Ontario it was worth the trip!!! Thank so much to John and the team at Ontario Chrysler!!!! More

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Exceptional Service This dealerships excellent customer service and professionalism is unmatched. For over 20 years I have experienced exceptional service resulting in my This dealerships excellent customer service and professionalism is unmatched. For over 20 years I have experienced exceptional service resulting in my purchasing of four vehicles. I cannot imagine ever visiting another dealership. The sales staff are helpful and friendly and the overall professionalism and quality of repairs is exceptional. Overall a great experience every visit. More

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Excellent choice for new vehicle purchase! Purchased a new Ram. Very professional staff. Got me exactly the model I was looking for and within my price range. Great deals are right here! No nee Purchased a new Ram. Very professional staff. Got me exactly the model I was looking for and within my price range. Great deals are right here! No need to look elsewhere. More

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Great service friendly prople John the sales man was friendly and informative. Tinu from the finance department was helpful and made the process easy and i would recommend this te John the sales man was friendly and informative. Tinu from the finance department was helpful and made the process easy and i would recommend this team to anyone. More

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Excellent Car Buying Experience for my Family I bough a Jeep from them, everything was very smooth. Special Credit goes to John Walker and Tinu for helping me with the purchase and handling the fi I bough a Jeep from them, everything was very smooth. Special Credit goes to John Walker and Tinu for helping me with the purchase and handling the finance side of it. I am new to Canada and would recommend to anyone for buying their 1st Car. More

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