Terry McCrystal | Page 15

My salesperson, Terry McCrystal, put me at ease the moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences. He acknowledged my frustrations in the past and provided me with solutions. That was refreshing and a first for me in terms of buying a car. He was very knowledgeable about the product I was interested in buying and shared my excitement. He answered all my inquiries and got my command start and extended warranty added to my financing. It seems that being a cars salesman is a match made in heaven for Terry; he excels at it and smashes the status quo negative connotations of being a car salesman. My finance rep, Matt Fischer, despite being sick and under the influence of cold medication (ha ha ha), hung in there and got me excellent financing terms. He paid me compliment to my credit score and also secured extended warranty for me that exceeded my expectations. He was very passionate about his job and I could tell that he enjoyed it. I would gladly conduct additional financing through Matt. Other staff I met included Fred Petrowich, who exuded charm and class in sealing the deal. His sincerity and ability to look me in the eye was impressive. The front receptionist who grabbed me a water and made sure it was known to my sales rep that I was waiting for him, Nikki Branscombe, impressed me as well. I look forward to the long relationship I will have with these staff and the dealership. Rather than it being a painful, long, and unpleasant task -buying my car this time was a pleasure and I actually felt respected and valued; not just another sale, stat, and commission. Cheers folks. Justin More

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Terry was very helpful in terms of getting the right vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and unde vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and understanding. He is my "go to" vehicle guy. More

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I recently purchased a brand new 2013 GMC Sierra SLE from Capital GMC, this is the only vehicle I have purchased brand new. As soon as I walked in the door I headed straight for Michael Park's office as I wa Capital GMC, this is the only vehicle I have purchased brand new. As soon as I walked in the door I headed straight for Michael Park's office as I was told he was the magician to speak with and he would do his best to get me into the vehicle I was after. Sure he enough Mike worked his magic and gave me my options, went through pages upon pages of stock numbers based on the specifications I wanted in the truck. When we found some vehicles that worked perfect, I was introduced to Terry McCrystal. We went out, found a truck, Terry handed me the keys and said, "See you in a bit". Terry was highly patient with me in finding the perfect vehicle, I could tell he wasn't going to be satisfied until I drove off the lot with the exact vehicle I wanted. If you are in the market for a new vehicle or even a used one, Terry McCrystal is the only dealer I would suggest speaking with. He will take the time to find you whatever you are looking for. After I found the truck I wanted we took a walk over to my favourite department, the accessories (Capital Customs). I met with Keith Giroux and he was more than accommodating in helping me pick out all the accessories I was after. Everyone at Capital GMC that I dealt with and even those that weren't helping me out were polite, and friendly. I would recommend these guys and this dealership to anyone looking to buy a vehicle More

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terry was an outstanding sales consultant.He was extremely helpful in helping us choose the right truck for us and at a very good price. The whole staff was a pleasure to work with and look forward extremely helpful in helping us choose the right truck for us and at a very good price. The whole staff was a pleasure to work with and look forward to dealing with the service department for the maintenance of our truck. More

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this sales man was very great in helping get into the suv I wanted. very friendly and helpful. I would recommend him to everyone. I wanted. very friendly and helpful. I would recommend him to everyone. More

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I recently purchased a new GMC truck from Capital GMC in Regina, SK. It would be the 4th new vehicle I bought so far, and the 1st from Capital GMC. I don't usually take the time to participate in giving pos Regina, SK. It would be the 4th new vehicle I bought so far, and the 1st from Capital GMC. I don't usually take the time to participate in giving positive reviews because it is rarely warranted. However, to my surprise, I will attempt to share my experience and opinion with anyone who is thinking of purchasing a new vehicle. I will start by saying this dealership is huge. In fact, the inventory and selection is almost overwhelming... It's enough to make the most hardened buyer feel like a kid in a candy store. I had spoke to Terry McCrystal on the phone briefly asking about the sales event taking place and the availability of a particular truck I was interested in before I committed to the long drive to Regina. He was very informative and even though the truck was already sold, he assured me that we would find what I was looking for at a similar price. When I arrived the next day, I found Terry armed with truck stock numbers, a buzzing cell phone, and others passing by saying "Hey Terry!" and then with a smile looks at me and said "I'm glad you made it!, Now let's find your truck even if it takes all day!". I soon realized that he meant it because he was willing to look and test drive every truck on the lot if it suited me..LOL I highly recommend you talk to Terry if go to Capital for a vehicle, I know you will find he is patient and genuine. Once I found the truck I liked, Terry introduced me to a Finance Guru called Michael Park,..aka.."Mike The Magician". Seriously though, this man will make the unimaginable a reality. Someone gave this guy a calculator way too early in life........ enough said. And finally, last but not least, a huge shout out to the bartenders at the Fountain of Youth,The Elves of Truck Coolness.... Zach Mills and Keith Giroux in the accessories dept. (Capital Customs) These guy's put the final pieces together in making my purchase complete. In fact, I ended up spending most of my time there. Again, very patient, accommodating and went out of there way. Everyone that I have mentioned went above and beyond to make sure I was satisfied..... Even the service guy's in the shop that I ran into were very friendly and helpful..It's been a long time since I could say that about any purchase. Anywhere. For What It's Worth, R. Jamieson 2013 GMC Sierra 1500 More

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I had a very good experience purchasing my 2012 Jeep Compass North. Everyone around the dealership was very friendly and outgoing. I specifically dealt with Terry and he was amazing to deal with. He was Compass North. Everyone around the dealership was very friendly and outgoing. I specifically dealt with Terry and he was amazing to deal with. He was very helpful with me and explained everything as I was purchasing my first vehicle. He was very friendly and just an all around joy to buy my vehicle from! I strongly recommend him as a salesman. More

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I talked with Terry and told him my wish list for what I wanted in a new truck. He listened, gave me all the options that best fit my criteria and worked to make it the way I wanted. Didn't waste my time wanted in a new truck. He listened, gave me all the options that best fit my criteria and worked to make it the way I wanted. Didn't waste my time playing any games like you find at some other dealerships, no pressure tactics or attempts at upsells. He was extremely patient, honest and made the whole experience enjoyable. The whole process was quick and straighforward. I would highly recommend Capital GM to anyone and will be sending some more business their way in the near future. More

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I gave Terry a wish list for what I wanted in a car. He listened and delivered as he promised. Together we found the perfect little car and I'm very thankful to Mr. McCrystal and Mr. McLeod for their hard listened and delivered as he promised. Together we found the perfect little car and I'm very thankful to Mr. McCrystal and Mr. McLeod for their hard work and dedication. They were honest with every little detail and extremely patient with me. I would highly recommend Capital GM to anyone! Great place with great people! More

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Terry and Don made buying my first vehicle a great experience. They answered all the questions I needed to know. Both were very courteous and helpful. Michael Park was very helpful explaining the best experience. They answered all the questions I needed to know. Both were very courteous and helpful. Michael Park was very helpful explaining the best warranty to best suit me. Thank you so much! More

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