Terry McCrystal | Page 14

Terry was easy to talk to and there was no pressure. When we walked in we weren't real sure of what we were looking for , but found what we wanted in the Buick Verano. we walked in we weren't real sure of what we were looking for , but found what we wanted in the Buick Verano. More

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Terry was very good it took me over 2 months decide which family vehicle we wanted, he was a source of information and with that I was able to find the vehicle we enjoy. he took a very honest approach right family vehicle we wanted, he was a source of information and with that I was able to find the vehicle we enjoy. he took a very honest approach right when we met and then we build our relationship from there. I am very sure if we or our close friend / need a vehicle I will email him first. More

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This is the first time that I've dealt with Terry McCrystal and I found him to be very friendly, honest and knowledgeable. He took the time to answer all my questions and there was no rush. Michael McCrystal and I found him to be very friendly, honest and knowledgeable. He took the time to answer all my questions and there was no rush. Michael Park handled the paperwork for the purchase. He outlined warranties, add-on, etc for my vehicle. He was professional and described available products to me, but was never pushy. Thank you. I've dealt with Fred Petrowich for a number of years. I think I've bought or leased the last 10 vehicles from Fred. Fred is a no non-sense kind of guy, which I really appreciate. I would definately recommend Fred and Terry to look after your vehicle needs in a friendly, honest and comfortable manner. Thanks guys, I'll stop in for a chat on my next oil change. Dave Siroski More

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My husband and I purchased a brand new GMC truck from Capital. We received exceptional assistance from Terry McCrystal as he helped us to make the right choice in a vehcle. He explained concisely and p Capital. We received exceptional assistance from Terry McCrystal as he helped us to make the right choice in a vehcle. He explained concisely and patiently all the aspects of the truck we were looking at. We chose to go with this dealership because of the excellent reviews we received from family and friends. Once the truck was purchased, Terry took the time to explain all the aspects of the new vehicle and followed up with any questions we had. We are incredibly happy with our purchase and the care and attention we received from Terry and the staff at Capital. Thank you for a wonderful experience and exceptional assistance in this new purchase for us. Glenda and Tom Whalen More

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terry made me feel at easy the moment i went in to talk to him he showed me exactly what i wanted and also showed me other things that i might like he was very freindly upbeat kind understanding and went o to him he showed me exactly what i wanted and also showed me other things that i might like he was very freindly upbeat kind understanding and went out of the way to make sure it was the right car for me and that i understood everything before i left i would totaly would suggest him to other people More

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"Over the Top . . . Beyond Expectations" best describes working with Terry and the 'Team'. From the phone call, to signing the deal, picking up the vehicle is was, again 'Beyond Expectat best describes working with Terry and the 'Team'. From the phone call, to signing the deal, picking up the vehicle is was, again 'Beyond Expectations' More

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Friendly, courteous. Willing to help. Searched for vehicle that I was looking for. Not pushy. Made every effort to make sure it was what I needed and wanted. vehicle that I was looking for. Not pushy. Made every effort to make sure it was what I needed and wanted. More

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This was the first time at this dealership and right away everyone asked if they could help us. We had an appointment with Terry and they all went out of there way to find him for us. Terry was great to deal everyone asked if they could help us. We had an appointment with Terry and they all went out of there way to find him for us. Terry was great to deal with and made us very comfortable in our decision to purchase a vehicle. He also went above and beyond in making sure that our vehicle was ready for us to take home. Jona was very helpful in our decision on financing our vehicle and very thorough and clear with all of the details. I will definetly be coming back to Capital for our next vehicle purchase, Terry hope your still there when that comes around. Although I would not hesitate to deal with any of the other sales people there. It was a very friendly atmosphere and they all made the afternoon as comfortable as possible. They were also great in entertaining our two year old, who had a great time. Thanks. More

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We went to the dealership thinking we knew what we wanted, after talking to Terry and looking at all the options we picked something totally different. Terry was very freindly and knowledgable, but no wanted, after talking to Terry and looking at all the options we picked something totally different. Terry was very freindly and knowledgable, but not pushy at all. Terry spent a lot of time with us but never made us feel rushed. Over all the shopping experiance was very good. My only advice would be to do your reserch the choices can be overwelming. I can recomend Terry and Capital for anyone looking for a vehicle. More

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My salesperson, Terry McCrystal, put me at ease the moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences. He acknowledged my frustrations in the past and provided me with solutions. That was refreshing and a first for me in terms of buying a car. He was very knowledgeable about the product I was interested in buying and shared my excitement. He answered all my inquiries and got my command start and extended warranty added to my financing. It seems that being a cars salesman is a match made in heaven for Terry; he excels at it and smashes the status quo negative connotations of being a car salesman. My finance rep, Matt Fischer, despite being sick and under the influence of cold medication (ha ha ha), hung in there and got me excellent financing terms. He paid me compliment to my credit score and also secured extended warranty for me that exceeded my expectations. He was very passionate about his job and I could tell that he enjoyed it. I would gladly conduct additional financing through Matt. Other staff I met included Fred Petrowich, who exuded charm and class in sealing the deal. His sincerity and ability to look me in the eye was impressive. The front receptionist who grabbed me a water and made sure it was known to my sales rep that I was waiting for him, Nikki Branscombe, impressed me as well. I look forward to the long relationship I will have with these staff and the dealership. Rather than it being a painful, long, and unpleasant task -buying my car this time was a pleasure and I actually felt respected and valued; not just another sale, stat, and commission. Cheers folks. Justin More

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