I hated the new Toyota I bought.
. Paige walked me through what I really needed.. helped me secure a deal I was happy with and Terri carefully answered every financial question I had.
. Paige walked me through what I really needed.. helped me secure a deal I was happy with and Terri carefully answered every financial question I had.
I LOVE my new Taos. Very glad I went to VW.
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by Melissa
Apr 04, 2024 -
Grande Prairie Volkswagen responded
Hello Melissa,
Thank you for your glowing review! We're thrilled to hear about your positive experience with Paige and Terri. It's fantastic to know that Paige guided you through the process to find exactly what you needed and that Teri was able to clarify all your financial queries to your satisfaction. We're overjoyed that you love your new Taos, and we're just as glad that you chose to come to us!
We're committed to ensuring your happiness with your vehicle continues long after you've driven it home. If there's anything more we can do for you, just let us know. Enjoy the ride!
Warm regards,
The Team at Grande Prairie Volkswagen
Great to deal with, made my car buying experience easy
and painless, awesome service at gpvw
and painless, awesome service at gpvw
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by Jbrew12
Mar 28, 2024 -
Grande Prairie Volkswagen responded
Hello,
Thank you so much for sharing your positive experience with Grande Prairie Volkswagen! We're thrilled to hear that our team, especially Paige, provided such exceptional service during your visit. We aim to ensure every aspect of the car-buying process is smooth and enjoyable, and it’s wonderful to know we hit the mark for you.
Enjoy the road ahead in your new vehicle, and remember, we're here whenever you need any further assistance or another dose of our friendly service!
Warm regards,
The Team at Grande Prairie Volkswagen
Franklin was very helpful and listened to help us find
what we needed. He made car shopping enjoyable.
what we needed. He made car shopping enjoyable.
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by asaliwonchuk
Mar 26, 2024 -
Grande Prairie Volkswagen responded
Hello,
We can't thank you enough for your delightful feedback! It's truly rewarding to hear that Franklin made your car shopping experience enjoyable. Our team takes pride in listening to our customers and helping them find exactly what they need. It's great to know that we've lived up to this commitment with you. Enjoy every moment with your new car, and remember, we're here whenever you need us. Thank you for choosing us for your automotive needs!
Warm regards,
The Team at Grande Prairie Volkswagen
My experience was wonderful.
Chloe was very patient and understanding. I did not feel pressured to make a choice. The staff was very friendly and accommodating. They even went th
Chloe was very patient and understanding. I did not feel pressured to make a choice. The staff was very friendly and accommodating. They even went the extra mile to help calm down my toddler who was throwing a fit. Highly recommend.
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by Demar_vel
Mar 26, 2024 -
Grande Prairie Volkswagen responded
Hello Demar,
We can't thank you enough for your glowing words and for recognizing Chloe's patience and understanding during your visit. It's our aim to ensure that every customer feels at ease and supported, toddlers included! Your experience is exactly what we strive to provide every day. We appreciate your recommendation and look forward to welcoming you and your family back in the future.
Warm regards,
The Team at Grande Prairie Volkswagen
I drove from out of town to get my hands on my shiny
new car, and all my dealings with this dealership were over the phone or through texts. I gotta admit, I was pretty nervous about it at first. I mean
new car, and all my dealings with this dealership were over the phone or through texts. I gotta admit, I was pretty nervous about it at first. I mean, what if something went wrong and I was stuck on the road? But then I met Brad Malcolm, the Sales Manager, and he totally rocked it! Seriously, this guy is like the superhero of car sales. He's super quick to reply to texts or calls, and he delivers on every single promise he makes, and then some. And here's the best part – even after I drove off the lot, Brad and his team kept checking in to make sure I was happy. They really go above and beyond at GP VW, and you can tell it's not just about making a sale for them. I'm so glad I took the chance and made the trip. If you're in the market for a car, I can't recommend Brad and GP VW enough. They've definitely got my business from now on. Thanks, Brad and GP VW, for restoring my faith in car dealerships.
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by Sam
Mar 23, 2024 -
Grande Prairie Volkswagen responded
Hello Sam,
It's heartwarming to hear that your journey to us from out of town was well worth it! Thank you for sharing your exceptional experience. Meeting someone like Brad, who turned your nervousness into confidence, truly showcases the dedication we have to our clients. Your acknowledgment of our team's effort to go above and beyond means the world to us. We're thrilled that Brad and the team could be your superheroes in the car world and that we've earned your trust for future business.
We're here for you anytime, and remember, we're just a text away if you need us. Enjoy every mile in your shiny new car, and welcome to the GPVW family!
Warm regards,
The Team at Grande Prairie Volkswagen
Everyone is super nice and helping.
Specially Sarah and Teri. Excellent customer service. I loved my experience with them
Specially Sarah and Teri. Excellent customer service. I loved my experience with them
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by Kash Gill
Mar 20, 2024 -
Grande Prairie Volkswagen responded
Hello Kash,
We're thrilled to hear about your positive experience with our team at Grande Prairie Volkswagen! Special thanks from Sarah, Teri, and the rest of the crew for your shoutout. Your satisfaction is our top priority, and we're glad to have hit the mark for you. Enjoy your new ride, and remember, we're always here to help with any of your automotive needs!
Warm regards,
The Team at Grande Prairie Volkswagen
Smooth process, great service, sales manager is great to
deal with and finance went quickly and answered all my questions!
deal with and finance went quickly and answered all my questions!
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by Dolanjmd
Mar 08, 2024 -
Grande Prairie Volkswagen responded
Hi Dolanjmd,
We're thrilled to hear about your positive experience with our sales manager and finance team! It's wonderful to know that Shawn, Teri, and NavPreet were able to assist you smoothly and answer all your questions. We aim to make every aspect of your visit, from trade-in to purchase, a seamless and enjoyable process. Thank you for choosing Grande Prairie Volkswagen and for recommending us. We're here for any future needs or questions you might have!
Warm regards,
The Grande Prairie Volkswagen Team
Very friendly and a very helpful staff.
They did exactly what I asked for after buying the vehicle I needed
They did exactly what I asked for after buying the vehicle I needed
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by Creardon
Mar 02, 2024 -
Grande Prairie Volkswagen responded
Hello Creardon,
We're so pleased to hear about your positive experience with our team, and we're glad we could meet your needs precisely. Thank you for trusting us with your vehicle purchase and for taking the time to share your thoughts. We always strive to provide friendly and helpful service, so it's great to know we hit the mark for you. We're here for any further assistance you might need. Enjoy your newly acquired vehicle!
Best Regards,
The Team at Grande Prairie Volkswagen
The staff is extremely friendly and helpful.
Navpreet did an excellent job in giving us the best customer service and the best price possible!
Navpreet did an excellent job in giving us the best customer service and the best price possible!
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by Sarthack
Mar 02, 2024 -
Grande Prairie Volkswagen responded
Hello Sarthack,
Thank you for your glowing review! We're absolutely delighted to hear about your fantastic experience with Navpreet and the rest of our team. Our goal is always to provide the best customer service possible, and we're thrilled that we could make your visit a memorable one with our friendly approach and dedication to offering the best price. We look forward to serving you again in the future. Remember, we're just a call away for any of your automotive needs.
Warm regards,
The Team at Grande Prairie Volkswagen
Sarah was a great sales rep!
She was knowledgeable, likeable and made sure my needs and wants were met. I would recommend her to anyone.
She was knowledgeable, likeable and made sure my needs and wants were met. I would recommend her to anyone.
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by katjohner92
Feb 13, 2024 -
Grande Prairie Volkswagen responded
Dear katjohner92,
Thank you immensely for your glowing review! We are overjoyed to hear about your exceptional experience with Sarah. Her dedication to providing knowledgeable and likable service is a vital part of our team’s ethos, and we're glad that shone through during your visit.
Your willingness to recommend her is the highest compliment we could receive. We take pride in our team’s ability to meet our customers' needs and desires, and it's heartening to know we've earned your trust and recommendation.
We look forward to serving you again in the future, and if there’s anything else you need or any further questions you have, please don’t hesitate to reach out. Drive safely and enjoy every journey in your new vehicle!
Warm wishes,
The Grande Prairie Volkswagen Family