Steve Ducross | Page 2

My experience was very pleasant 😀 The vehicle I purchased February 15 2018 was a Nissan Murano. My salesman was Kevin Lachintt which was, helpful, pleasant,and very trustworthy. I lov The vehicle I purchased February 15 2018 was a Nissan Murano. My salesman was Kevin Lachintt which was, helpful, pleasant,and very trustworthy. I love the vehicle and the dealership I would recommend to everyone.Misty Young in financial services was very knowledgeable and pleasant. Thank everyone at Collins Nissan Sheila Robb More

Helpful 1

Report | Print

2017 Nissan Murano Who would've thought a 99 Cents Arizona Fruitpunch would lead to me walking out of Collins Nissan with a Brand New 2017 Nissan Murano.. Derek is an Am Who would've thought a 99 Cents Arizona Fruitpunch would lead to me walking out of Collins Nissan with a Brand New 2017 Nissan Murano.. Derek is an Amazing Sales person who works until he gets The Job done I was approved right away and he listens to what You really want And will work within your budget. I highly recommended him to all my friends and Family.Fred Fuoco and Steve Piro are also two other people I'd like to thank for giving me great incentives and for giving me a great appraisal for my 2013 Sentra Steve Ducross I'd like to thank for getting me ready for Winter with the Winter tires and rims you all are amazing at what you do !! keep Up the Great work all of you More

Helpful 0

Report | Print

My first car and they made it easy I looked around at as many dealerships as I could and searched through auto trader for months. I had lost hope of getting a vehicle that would be what I looked around at as many dealerships as I could and searched through auto trader for months. I had lost hope of getting a vehicle that would be what I needed and wanted without going broke until I was told I could finance within my budget. I went to Collins Nissan for a few reasons. The staff there always seems so friendly, their vehicles are affordable, and I wanted to see if I could afford a Rogue. When I got to the dealership I was greeted by Fred Fuoco a sales manager who immediately made me feel as if I was part of the family. I told Fred what I was looking for and he set me up to test drive a used Murano that was within my budget. Another member of their team, Robert Turco came along for the test drive to gauge my experience in the Murano. When I told him my feelings on the vehicle he set me up to test drive a 2017 Rogue that was still within my comfort zone as far as budget went. Within an hour of driving the 2017 Rogue S I fell in love with the vehicle. It handled well, felt comfortable to sit in, and had all the cargo capability I initially sought for in a pickup truck, but it had a luxurious feeling to it. Robert and Fred both went over numbers with me and we agreed on a financing term that worked for me. With numbers agreed on it was off to Misty to discuss warranty, ASP, among other things. Misty went over the Nissan Added Security Plan with me and discussed other options that were available to me. She assisted me with fine tuning the ASP to make sure it was something I was comfortable with while still keeping it reasonable for my driving habits. Misty submitted my credit approval and said with her going out of town that night that I would be further assisted by another gentleman in their team, Rob Reilly. Rob called me to inform me of my approval and walked me through the next steps and worked with my insurance company to make sure I wouldn't have any trouble picking up my vehicle with a G1 licence. On delivery day I met with Rob to go over paperwork and my contract. He explained everything in a way so simple even I could understand it. What seemed like a short period of time signing papers and discussing the paperwork I was back in the show room being congratulated on buying my first car. Robert Turco walked me over to my car to explain how to use all of the features and even paired my phone for me. Even the gentleman that detailed my car, Scott, came out to make sure I was happy with it. It was spotless and shiny I couldn't have been happier if I tried. With one last payment being made I met their parts manager, Steve Ducross, that assured me if I needed anything to speak to him. I mentioned to my dad even though I have the Nissan ASP I want to put an "Oh crap" bag in my trunk in case I don't have the ability to call them. Steve said he may have something that could help with that and grabbed me a brand new Nissan back pack to get me started on my emergency bag. I met a lot of people with smiles on their faces that were ready to work with me and help me through the entire process of purchasing my first vehicle. From budget and test drives to setting my oil change and tire rotation counters to assure I am able to keep up with my maintenance. I could not be happier with my experience from start to finish. More

Helpful 0

Report | Print

Love my Nissan dealership/service department As a first time buyer of a Nissan I'm am very happy with my experience .... right down from the salesman to my service department .... you are always As a first time buyer of a Nissan I'm am very happy with my experience .... right down from the salesman to my service department .... you are always made to feel like you're part of a special family ...thanks P.S I don't remember the service woman or know the service guys but koodoos to you More

Helpful 0

Report | Print

Excellent service. My wife recently had major work completed on her 2009 Nissan Sentra. The service manager Judy and the parts manager Steve were extremely courteous, he My wife recently had major work completed on her 2009 Nissan Sentra. The service manager Judy and the parts manager Steve were extremely courteous, helpful and very professional. This repair was unexpected and something that isn't normally required but we are very satisfied with the work that was completed. I would recommend Collin Nissan if you are thinking of having your vehicle serviced. More

Helpful 0

Report | Print

Myaltimajourney Rob and his co sales consultant (sorry cant rmember names but wed like to acknowledge them as well) were very helpful in finding us our new car in suc Rob and his co sales consultant (sorry cant rmember names but wed like to acknowledge them as well) were very helpful in finding us our new car in such a short time and also a good deal. We love our new 2017 Altima SL. Rob also made quick response and assisted us with some manufacturers issues. More

Helpful 0

Report | Print

Amazing! Such a great experience with Collins Nissan. I bought my Micra two years ago and decided to upgrade to the Rouge this year. The staff at Collins is so Such a great experience with Collins Nissan. I bought my Micra two years ago and decided to upgrade to the Rouge this year. The staff at Collins is so inviting and awesome. Jordan was phenomenal in working with my budget and schedule to get me everything I wanted and more! More

Helpful 0

Report | Print

Fantastic Service! Everyone we encountered at Nissan greeted us and provided excellent service. Several staff members helped us by entertaining our kids while we discuss Everyone we encountered at Nissan greeted us and provided excellent service. Several staff members helped us by entertaining our kids while we discussed our purchase. They were amazing. I would definitely recommend this dealership! More

Helpful 0

Report | Print

it was amazing! and he answered all of my needs. Excellent customer service. Driving a new car is the best experience ever. He was very polite and adapted to my needs. Thank you Nissan for your good Excellent customer service. Driving a new car is the best experience ever. He was very polite and adapted to my needs. Thank you Nissan for your good makes of automobiles and good luck in the future to make lots of sales. :) More

Helpful 0

Report | Print

"Great service and parts" I just have to say that the service and parts staff at Collins Nissan are amazing!!! Steve Ducross always says hi and calls me by name! That is very n I just have to say that the service and parts staff at Collins Nissan are amazing!!! Steve Ducross always says hi and calls me by name! That is very nice to be remembered by the staff!!! They have taken care of my wants and needs always! I do not even live in St. Catharine's and drive out of my way to have my Nissan vehicles serviced at Collins Nissan. I would recommend this dealer ship to anyone!!!!! My vehicles get a car wash after every service.... Now that is sweet!!!! Thank you Steve and everyone at Collins Nissan. More

Helpful 0

Report | Print