Stephanie Shearsby | Page 28

Wonderful, friendly and professional I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidati I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidating. However, I was instantly greeted and welcomed. Stephanie was wonderful to work with. She was very personable and knowledgeable. As a mother herself she knows what a fellow mother is looking for in a safe and reliable vehicle and assured me, I was making a smart and safe decision. She provided my with additional resources to make sure I felt comfortable and had all information possible to make the right decision. I would definitely recommend Lexus of London and Stephanie when shopping for a new car! I love my new ride!! More

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Amazing Customer Service = Customer For Life! There is no doubt about it, Lexus Of London provides the best customer service in London, Ontario! I've never been treated with so much respect and ge There is no doubt about it, Lexus Of London provides the best customer service in London, Ontario! I've never been treated with so much respect and general kindness. From my first experience with my sales rep Stephanie, to Adam, Romeo and the rest of the service department. I've never passed an employee in (or outside) the building that didn't smile and say hello. AMAZING! That's about all I can say. I truly think that every Lexus dealership in the country should look to London as an example! Thanks guys, customer for life! More

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Excellent experience from start to finish. It was a distinct pleasure working with Stephanie from the initial test drive to picking up my NX. Stephanie made sure all details were taken care of It was a distinct pleasure working with Stephanie from the initial test drive to picking up my NX. Stephanie made sure all details were taken care of and even gave me a Valentine treat on pick-up day. Very professional attitude was displayed by all. More

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Margaret Stephanie was very professional and friendly. I had good negotiations experience, she was very nice, straight forward, and informative, just one big e Stephanie was very professional and friendly. I had good negotiations experience, she was very nice, straight forward, and informative, just one big exception: forgot to give me the ownership. Quite a booboo for me. Everything else was almost perfect. Very quick, easy, comfortable, kind, cool. Stephanie showed me the car in and out, set my electronics and explained everything to me very kindly and she had patience, answered all my questions. I, as a woman have experienced being ignored at the dealerships. This time I was treated equal, was looked in the eyes not left behind in the hallway somewhere. Same applies for my husband. I would recommend Stephanie and her dealership to anyone. Good job, Stephanie. Margaret More

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Stephanie Shearsby - exceptional service! Stephanie was exceptional from start to finish. It was an absolute please dealing with her. Stephanie was very professional, very diligent, hones Stephanie was exceptional from start to finish. It was an absolute please dealing with her. Stephanie was very professional, very diligent, honest and most importantly she treated us fairly, (qualifications that not every car dealership sales person have) Stephanie was always attentive to our questions and concerns, from a million questions we had she reply every single one, she was very patient with us. Very competitive. We felt very comfortable making the transaction with Stephanie. Dealing with everyone at Lexus of London was a pleasure most specially dealing with Stephanie. We drove long distance to obtain the competitive prices of Lexus in London, Ontario. Stephanie was awesome, Lexus of London is lucky to have her. Thank you for everything. More

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Very Professional, Friendly Dealership This was my first Lexus and I am quite happy with every aspect of the product. The attention to detail and the driver's needs are the best I have ever This was my first Lexus and I am quite happy with every aspect of the product. The attention to detail and the driver's needs are the best I have ever experienced, and I have owned many makes over 40 years of driving. Stephanie was very accommodating and was totally focused on making sure that the product was going to meet my needs. She was very professional and friendly. I went to many dealerships before visiting Lexus. However, Stephanie and her staff put me at ease and I felt very comfortable making a deal to purchase there. It is definitely a dealership where you will not feel like a number and an ends to a means, but where you get treated with respect and they make sure you are truly happy with the product. I would recommend Stephanie and her dealership to anyone. Great job, Stephanie Shearsby ! Randy More

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LEASE RENEWAL THIS IS MY 5TH LEXUS AND I'M CONTINUALLY HAPPY AND SATISFIED WITH BOTH THE SALES A SERVICE AT LEXUS OF LONDON. STEPHANIE SHEARSBY WAS VERY PLEASANT TO THIS IS MY 5TH LEXUS AND I'M CONTINUALLY HAPPY AND SATISFIED WITH BOTH THE SALES A SERVICE AT LEXUS OF LONDON. STEPHANIE SHEARSBY WAS VERY PLEASANT TO WORK WITH AS ARE ALL THE SALES AND SERVICE STAFF. More

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phenomenal experience!!! My experience with Lexus of London and particularly dealing with Stephanie Shearsby was nothing but fantastic! She is very proffesional; kind; honest My experience with Lexus of London and particularly dealing with Stephanie Shearsby was nothing but fantastic! She is very proffesional; kind; honest and knowledgeable; when dealing with Stephanie- everything went smooth and any questions/ concerns I did have were answered or dealt with promptly. For the first time in my life purchasing a vehicle i felt appreciated. Thank you Stephanie and Lexus of London! I have and will continue to recommend this deanship based on my positive experience. More

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Thanks Stephanie Our recent experience in working with Stephanie in the trade in of our Lexus for a new model was nothing but positive. She was very professional, fri Our recent experience in working with Stephanie in the trade in of our Lexus for a new model was nothing but positive. She was very professional, friendly and helpful. She knows the models and options and allowed us to ask a lot of questions. There was no pressure but only helpful comments as we worked our way through our trade-in value and final purchase price. Our experiences in the past and this recent one dealing with Stephanie shows an organization and individuals committed to customer satisfaction. Thanks Stephanie and all who worked with us. More

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Thank u thank u thanku ! Finally,a great buying experience from a well informed,friendly and knowledgable salesperson.Stephanie is at the top of her game in all facets of what Finally,a great buying experience from a well informed,friendly and knowledgable salesperson.Stephanie is at the top of her game in all facets of what a car buying experience should be.Lexus of London should be proud to have Stephanie as part of there team.I have already recommended her to friends and family,and I will be back again. More

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