Stephanie Shearsby | Page 27

Fantastic Service! Purchase of a 2015 RX350 F-Sport My dealings with Stephanie Shearsby were all amazing! She was extremely knowledgeable on all of the vehicles and gave me the real answers that I was l My dealings with Stephanie Shearsby were all amazing! She was extremely knowledgeable on all of the vehicles and gave me the real answers that I was looking for. Right from my first email on the website to the purchase of my new RX350 F-Sport, I was treated with first class service! I have an extremely busy schedule and Lexus of London was very accomodating, even going as far as picking me up at the Airport to save me a cab fare. Thank you!!! More

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Great Service!!! I had a great experience buying a car from Lexus of London. I was unsure what to think going in to the dealership as I was afraid I would feel pressu I had a great experience buying a car from Lexus of London. I was unsure what to think going in to the dealership as I was afraid I would feel pressured by the sales team. Stephanie did a GREAT job keeping me informed, yet did not make me feel like I had to buy. When I finally decided to purchase the vehicle, Stephanie got right to work for me! Definitely a great experience!! Thank you!!! More

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very professional and customer focused All the customer employees were very attentive and made it a seamless experience to purchase the vehicle. Spent time on the vehicle and appreciated All the customer employees were very attentive and made it a seamless experience to purchase the vehicle. Spent time on the vehicle and appreciated that all the package was complete when time for pick up. More

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"Knowledgeable, professional and courteous" From reception to sales my experience was a pleasant one. Stephanie answered all my questions with confidence. She is knowledgeable about the vehicles From reception to sales my experience was a pleasant one. Stephanie answered all my questions with confidence. She is knowledgeable about the vehicles she sells and the competition as well. More

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Outstanding From the minute we entered the dealership we had a good feeling. The receptionist offered us a beverage and showed me how to use the coffee maker. W From the minute we entered the dealership we had a good feeling. The receptionist offered us a beverage and showed me how to use the coffee maker. We waited for our appointment with Stephanie and through no fault of hers she was running late. She did come out to introduce herself and gave us the keys to the vehicle we were there to test drive. We were treated very well by all the staff we met that day. Great teamwork by all staff is very noticeable ! More

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A very positive experience. Stephanie was the right person to meet me at the door. She is positive, enthusiastic, knowledgeable, professional, confident, but laid back enough. Stephanie was the right person to meet me at the door. She is positive, enthusiastic, knowledgeable, professional, confident, but laid back enough. That is here desire to make a sale did not come into conflict with my personality which reacts very negatively to pressure or aggression from a sales person. She sold me! More

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Stephanie Shearsby was a pleasure to work with. I purchased a new vehicle and dealt with Stephanie Shearsby. She was professional, cheerful, knowledgeable and very enthusiastic. She went out of he I purchased a new vehicle and dealt with Stephanie Shearsby. She was professional, cheerful, knowledgeable and very enthusiastic. She went out of her way to make me feel welcome and to ensure that I was completely satisfied. She is a valuable asset to her dealership. More

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Great experience, and service. When visiting Lexus of London I had a great experience. Stephanie was very friendly and provided all the information I needed for my purchase. When so When visiting Lexus of London I had a great experience. Stephanie was very friendly and provided all the information I needed for my purchase. When something wasn't available on the site (interior pictures of the car), I was emailed them within 10 minutes of the request. She was right on top of things, and made the whole car buying experience a friendly one. Would definitely recommend to anyone looking for great customer service and a friendly atmosphere. More

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Excellent I cannot say enough good things about Lexus of London. I have been driving a Lexus for 4 years now and have had a positive experience with every aspec I cannot say enough good things about Lexus of London. I have been driving a Lexus for 4 years now and have had a positive experience with every aspect. I dealt with Toyotatown before this and had a similar great experience The Lexus dealership is excellent at ensuring I am happy - right from the time I arrive , during my services and through the second lease I have had with them. More

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Wonderful, friendly and professional I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidati I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidating. However, I was instantly greeted and welcomed. Stephanie was wonderful to work with. She was very personable and knowledgeable. As a mother herself she knows what a fellow mother is looking for in a safe and reliable vehicle and assured me, I was making a smart and safe decision. She provided my with additional resources to make sure I felt comfortable and had all information possible to make the right decision. I would definitely recommend Lexus of London and Stephanie when shopping for a new car! I love my new ride!! More

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