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Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 2

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.7
491 Reviews
4.7

491 Reviews

Write a Review

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

491 Reviews of Simone McErlean

April 11, 2024

Dealership Rating
Employee Rating

Good expirence in purchase a car, excellent service from Matt always giving the right information and clarifying what the client really needs. More

by mariaasanchezltkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Jabbour, Nate Marinelli, Steve Bennett, Anthony Karb, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta, Matt Burke

Helpful
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Apr 12, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are happy you had a good car buying experience with us, and that you found Matt so helpful! Enjoy your new Nissan and take care!

April 06, 2024

Dealership Rating
Employee Rating

Nice clean fast service. Everyone I talked was very nice and helpful . I got my appointment the same day More

by JONH429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 08, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We appreciate your nice words about our service and staff! Until next time, take care!

March 30, 2024

Dealership Rating
Employee Rating

I brought my car in the day before my scheduled appointment, because that was the most convenient time to drop it off. I was on my way home and received a call they had already brought it in to ch More

by Linda.bolender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 01, 2024

Nucar Nissan of Allentown responded

Thank you for your kind words about our service department and staff! We are happy to be able to assist you in a way to where you were impressed! We hope to assist you again in the future! Have a nice day!

February 29, 2024

Dealership Rating
Employee Rating

Excellent service. Worth the trip from Philadelphia to Allentown for my inspection!! And they washed my car!! Thanks, Rothrock More

by DJPESQ
Recommend Dealer
Yes
Helpful
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Mar 01, 2024

Nucar Nissan of Allentown responded

Thank you for traveling so far to get your vehicle serviced with us! We appreciate your kind words about your service experience! Have a wonderful day!

February 28, 2024

Dealership Rating
Employee Rating

g g g g g g g g g g g g g g g g g g g More

by ECGSAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Kevin Podratz

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Feb 29, 2024

Nucar Nissan of Allentown responded

Thank you for your 5-star rating and review! Have a nice day!

February 22, 2024

Dealership Rating
Employee Rating

Professional, polite,curtious, respectable in & out in a reasonable amount of time. Will be going back More

by uwhoome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta

Helpful
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Feb 23, 2024

Nucar Nissan of Allentown responded

Thanks for your great rating of Rothrock Motors! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

February 17, 2024

Dealership Rating
Employee Rating

Rothrock been my dealership for about 4 years or more always take good care of your car and pocket love them very much More

by luz.velazquez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg David, Monte Loch, Jarred Stirk, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Helpful
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Feb 19, 2024

Nucar Nissan of Allentown responded

Thank you for being a loyal and repeat customer of ours! We always love hearing back from our satisfied customers, and are glad we can take good care of you and your vehicle! Have a wonderful day!

February 15, 2024

Dealership Rating
Employee Rating

They are great and friendly and very nice to deal with would come back anytime More

by poohbearnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 15, 2024

Nucar Nissan of Allentown responded

Thank you for your kind review about your service experience with us! We are glad you felt we were nice to work with! We are looking forward to seeing you again for all of your auto needs! Have a nice day!

February 12, 2024

Dealership Rating
Employee Rating

Everything was very good. No issues or concerns during the visit. Everyone was very professional. More

by Mkochanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 13, 2024

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your feedback! We are glad everything went good and that there were no concerns with your service! Until next time, take care!

February 10, 2024

Dealership Rating
Employee Rating

Everything was easy and painless. Everyone was more than happy to help. Great experience all around. More

by JKM112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta

Helpful
Report | Print
Feb 12, 2024

Nucar Nissan of Allentown responded

Thank you for your review! We are ecstatic to see that you had a great experience all around! Until next time, take care!

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