Simone McErlean | Page 50

Amazing service Friendly staff Pat Sellers explained the 16 pt check up in great detail and suggested further services due in the near future. Would definitely re Friendly staff Pat Sellers explained the 16 pt check up in great detail and suggested further services due in the near future. Would definitely recommend him to friends and family. More

Helpful 0

Report | Print

Truly exceptional! Absolute fantastic experience, the service advisors Simone, Alex, and Colleen went out of their way to make sure I knew everything about my vehicle an Absolute fantastic experience, the service advisors Simone, Alex, and Colleen went out of their way to make sure I knew everything about my vehicle and its maintenance needs. The manager Patrick Jeffers even went out of his way to sit down and talk with me making me feel like this is truly a family. Even chatted with the tech working on my vehicle, who gave me his personal advice re: maintenance! 10/10 More

Helpful 0

Report | Print

No need to look or go anywhere else! I have purchased two Jeeps from Rothrock and have them maintenanced there as well. Salesman Tony Bittenbender rocks as does Mario in Service. They hav I have purchased two Jeeps from Rothrock and have them maintenanced there as well. Salesman Tony Bittenbender rocks as does Mario in Service. They have a great selection of vehicles and service can't be touched. The red carpet will be rolled out for you from the beginning of your purchase until the end. More

Helpful 0

Report | Print

HORRIBLE!!!!!!! I wish zero stars one star is too many!!! Recently my husband took his Dodge Dakota to Rothrock service department. His truck was stalling when stoppe I wish zero stars one star is too many!!! Recently my husband took his Dodge Dakota to Rothrock service department. His truck was stalling when stopped, he took it to Rothrock in hopes they would be able to find the problem. My husband received a call that day saying it would be about $1,000 my husband agreed and a few hours he received another call saying now $2,000. It was something "electrical" the service department was very quick to offer my husband a brand new truck for the weekend to see if he would like to trade his in. He quickly said NO we would be picking up his truck from the service dept. Oh and he was charged $350.00 for NOTHING. A few days later he noticed another problem with his truck that didn't exist before so we took it to another mechanic at a local garage and within minutes he determined it was the fuel pump! The first thing he ask was " was someone messing with your truck? hummmm wonder who that was? The repair bill was $250.00 and it is running great!!! BEWARE OF ROTHROCKS SERVICE DEPARTMENT IN ALLENTOWN!!!! More

Helpful 0

Report | Print

Women Simone rude on phone to schedule appointment I called for service on my car and a women named Simone was rude to me I have been dealing with Roth rock for years I called for service on my car and a women named Simone was rude to me I have been dealing with Roth rock for years More

Helpful 0

Report | Print