Mario Sessanta
Mario Sessanta at Rothrock Motor Sales

Mario Sessanta

Service Consultant

Rothrock Motor Sales

1648 Plaza Lane
Allentown, PA 18104

4.7
740 Reviews
4.7

740 Reviews

Write a Review

740 Reviews of Mario Sessanta

May 03, 2024

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Employee Rating

2 months and still waiting for new transmission (the second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has inter More

by WGR193
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Recommend Dealer
Yes

Other Employees Tagged: Chris Andrews, Chelsea Norton , Terri Singer

May 01, 2024

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My Experience before just for an inspection would take forever lately it has gotten better.and faster I even noticed the upgrade inside the waiting room area. I also saw that they not only just offer coff More

by Soldier.rosado
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Recommend Dealer
Yes

May 01, 2024

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Poor communication and impossible to reach service department. Left message with no call back. Ended up going in close to closing to check on vehicle only to be told it’s been completed and should’ve More

by Matt breter
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Recommend Dealer
Yes

April 26, 2024

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Fantastic service with quick turnaround time. Everyone was very professional and attentive to out needs. More

by jsmith
Recommend Dealer
Yes
Apr 29, 2024

Rothrock Motor Sales responded

Thank you for your feedback! We are happy to hear you had a fantastic service experience! Take care!

April 25, 2024

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Mario was professional and thorough, and addressed each issue. I feel comfortable taking my car here for service because I feel as though they aren’t trying to price gouge or rip anyone off. More

by sarah.haddad52916
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Kelly

Apr 25, 2024

Rothrock Motor Sales responded

Thank you for highlighting our staff who helped you out! Have a wonderful day!

April 25, 2024

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It took over 5 hours to do an oil change and to rotate tires. I hope this was an off day because I am a long time customer. More

by doug marin
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Recommend Dealer
Yes

April 25, 2024

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Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More

by jbaron1014
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Recommend Dealer
Yes
Apr 25, 2024

Rothrock Motor Sales responded

Thank you for your kind words about our service team! We are glad to be able to have helped you out with your Nissan! Have a nice day!

April 24, 2024

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Every time I had an appointment it was very prompt, had to wait awhile but what are u going to do More

by SUSANKLINE07
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Recommend Dealer
Yes
Apr 25, 2024

Rothrock Motor Sales responded

Thank you for your feedback! We are glad your service went as planned and was prompt! Have a great day!

April 20, 2024

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Great service, everyone was very nice, well taken care of, would recommended to family and friends! More

by aprilfullam
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Recommend Dealer
Yes
Apr 23, 2024

Rothrock Motor Sales responded

Thank you for your review and recommendation! Have a nice day!

April 15, 2024

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If I could select a minus 5 that would be my choice. Very dissatisfied! Never will get another car there! More

by MICKHANNIS
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Recommend Dealer
No

Other Employees Tagged: Jose Baret

Apr 17, 2024

Rothrock Motor Sales responded

We’re truly sorry to hear about your extremely negative experience. Your feedback is incredibly valuable, and we assure you that we will use it to improve our services. If there's anything specific you'd like to address or discuss further, please reach out to us. We genuinely appreciate your feedback and regret any inconvenience caused.

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