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243 Reviews of Chelsea Norton
May 03, 2024
2 months and still waiting for new transmission (the second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has inter second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has intervened with no success. I had a transmission put in another van from a different dealership in a week. My van is the one sitting at the back of the lot —probably needs a new battery now too… More
by WGR193
Verified CustomerOther Employees Tagged: Chris Andrews, Mario Sessanta , Terri Singer
Helpful 
April 25, 2024
Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More
by jbaron1014
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Mario Sessanta
April 25, 2024
It took over 5 hours to do an oil change and to rotate tires. I hope this was an off day because I am a long time customer. tires. I hope this was an off day because I am a long time customer. More
by doug marin
Other Employees Tagged: Charlene Kratzer, Mario Sessanta
April 20, 2024
Great service, everyone was very nice, well taken care of, would recommended to family and friends! of, would recommended to family and friends! More
by aprilfullam
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Mario Sessanta
April 18, 2024
I recently replaced the two tie rods on both sides of my car. After the alignment it feels if the steering wheel is slightly misaligned and not aligned with the wheels all the way. car. After the alignment it feels if the steering wheel is slightly misaligned and not aligned with the wheels all the way. More
by tk1998
April 14, 2024
Very quick and professional. My truck was ready to go well before the estimated time. My truck was ready to go well before the estimated time. More
by JKIEFSKI
Other Employees Tagged: Charlene Kratzer
April 11, 2024
Good expirence in purchase a car, excellent service from Matt always giving the right information and clarifying what the client really needs. Matt always giving the right information and clarifying what the client really needs. More
by mariaasanchezltkd
Other Employees Tagged: Tony Jabbour, Simone McErlean, Nate Marinelli, Steve Bennett, Anthony Karb, Patrick Jeffers, Charlene Kratzer, Mario Sessanta, Matt Burke
April 10, 2024
Rothrock is without a doubt the best dealership in the Lehigh Valley ,it's definitely one of the best in the state of Pennsylvania, outstanding parts ,service and sales staff that works to do the best for Lehigh Valley ,it's definitely one of the best in the state of Pennsylvania, outstanding parts ,service and sales staff that works to do the best for their clients, I'm very happy with them. More
by DUARTEMIRO375
Other Employees Tagged: Brendan Kelly, Steve Bennett, Greg David, Monte Loch, Jarred Stirk, Patrick Jeffers, Charlene Kratzer, Mario Sessanta, Kevin Podratz
April 05, 2024
Quick and efficient service. Kept me in the loop, we live an hour away- have multiple dealers that are local but we choose rothrock for ease of mind Kept me in the loop, we live an hour away- have multiple dealers that are local but we choose rothrock for ease of mind More
by Jackie DeLuca
Other Employees Tagged: Mario Sessanta
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