Shelby Bishop | Page 2

The individual rating working with Shelby is awesome. She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia techs in ensuring the customer vehicle receives the best care. I believe the overall Kia Service department could use some improvements. Not every service advisor is like Shelby; just as every Kia East tech is the same and does not treat the customer vehicle with care. There's are a few techs that are awesome; and take a personal interest in treating a customer's vehicle as if it were their own. Between the few techs I am aware that are good along with Shelby, others that are techs and service advisors should be like Shelby and the few good techs that I am speaking about without naming Shelby gets a 10 rating along with the Tech who continues to provide excellent repair service. More

by RJLEEENTERPRISES Verified Customer Verified Customer

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Terrible Terrible Terrible! ! They made an appt.for my recall, wasted an hour of my time, then tell me they have to order part!!!! 1 to 2 days they would contact me, we're at the ! They made an appt.for my recall, wasted an hour of my time, then tell me they have to order part!!!! 1 to 2 days they would contact me, we're at the end of day 2 still nothing More

by DOOBER1119 Verified Customer Verified Customer

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Had so many problems with my car since i took it here , Shelby gave me nothing but attitude anytime something was wrong with my car couldnt give me full explanations , would never recommend coming here eve Shelby gave me nothing but attitude anytime something was wrong with my car couldnt give me full explanations , would never recommend coming here ever ! Then tried to have me pay for something they messed up on my car. than gave me a courtesy act cause they new the messed up More

by KIARACOLLZAZO86 Verified Customer Verified Customer

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Shelby deserves to be promoted at the earliest. She remembers my name. Very rare these days. Always a smile. She remembers my name. Very rare these days. Always a smile. More

by EAFB Verified Customer Verified Customer

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I am always satisfied with the service department. I usually deal with Mat. I find very helpful. Knowledgeable and personable. I usually deal with Mat. I find very helpful. Knowledgeable and personable. More

by Norman Verified Customer Verified Customer

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Everypne is very friendly and knowlegable. They let us know whats going on with the servicing of our cars. Thank you for all your help! They let us know whats going on with the servicing of our cars. Thank you for all your help! More

by CRUZCEC4 Verified Customer Verified Customer

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Thank you very much for taking excellent of my Kia Sorrento. I feel confident taking my car to you!! Sorrento. I feel confident taking my car to you!! More

by CINDYLOUGAIR Verified Customer Verified Customer

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Carlos great amazing service manager. He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at pre He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at prevent costly mechanical failure. More

by Joe Verified Customer Verified Customer

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Absolutely horrible. I will never go there again. They over charged me and would not make it right. I will never go there again. They over charged me and would not make it right. More

by NEVARAYMUND086 Verified Customer Verified Customer

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Very good service. If Shelby is the contact person at dealership, she was very helpful and pleasant! If Shelby is the contact person at dealership, she was very helpful and pleasant! More

by JUDICERVENKA Verified Customer Verified Customer

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