Mathew Westberg

They was very friendly, but i wasn't pleased my recall didn't get done. didn't get done. More

by PECAN863 Verified Customer Verified Customer

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Matt is great. I always get great service from him and reach out to him directly. I always get great service from him and reach out to him directly. More

by chris@lomaslawpa.com Verified Customer Verified Customer

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I am always satisfied with the service department. I usually deal with Mat. I find very helpful. Knowledgeable and personable. I usually deal with Mat. I find very helpful. Knowledgeable and personable. More

by Norman Verified Customer Verified Customer

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I have been there before and had great service but this last time was not so great. I had made an appointment a week prior to have some repairs done due to damage from my car being stolen. The parts nee last time was not so great. I had made an appointment a week prior to have some repairs done due to damage from my car being stolen. The parts needed was listed in system (I had been there before for an estimate). The person who made the appointment also informed me about a recall and said that would be taken care of that day as well . I got to appointment early Saturday morning and was informed that parts needed were not ordered and also did not have the parts for the recall. I had taken the day off from work to have this done so I am very disappointed. The man that was there on the day of my appointment was really nice. I do not remember his name. He was not the one who scheduled the appointment originally. More

by RCHEEK4511 Verified Customer Verified Customer

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Thank you very much for taking excellent of my Kia Sorrento. I feel confident taking my car to you!! Sorrento. I feel confident taking my car to you!! More

by CINDYLOUGAIR Verified Customer Verified Customer

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Very customer friendly very good explain they washed my car when the service was done car when the service was done More

by nascarjs6 Verified Customer Verified Customer

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Made an service appointment for a HECU recall. Explicitly stated my appointment was for this recall only. Upon arrival the service advisor told me the service may not be completed if the part was Explicitly stated my appointment was for this recall only. Upon arrival the service advisor told me the service may not be completed if the part was not in stock. After about a 1/2 hour wait, was told the part was not in stock and I would have to return AGAIN after they called me that they now had the part in stock. Another appointment, 17 mile drive (+tolls) and my time wasted because they didn't think to check if they had the part in stock BEFORE I showed up for the recall. Wouldn't that make sense? Poor customer service. I doubt I would buy another Kia or Hyundai because of the poor response and service displayed by Kia/Hyundai on the many issues of their cars spontaneously catching fire! More

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My service advisor Matt is the best! My repair was covered under warranty and I was back in my car in the time I was promised. My repair was covered under warranty and I was back in my car in the time I was promised. More

by JMDALMAU89 Verified Customer Verified Customer

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Good service take faster rapid devices friend place excellent Communication I recommend a friend 5,star excellent Communication I recommend a friend 5,star More

by BLENDARTURNO Verified Customer Verified Customer

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Worked as quick as they could by overnight shipping a part, helped me get warranty coverage which was extremely helpful. part, helped me get warranty coverage which was extremely helpful. More

by MATTHEWMURPHY Verified Customer Verified Customer

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