Shelby Bishop
Shelby Bishop at Greenway Kia East
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Shelby Bishop

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.3
35 Reviews
4.3

35 Reviews

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35 Reviews of Shelby Bishop

May 17, 2024

Dealership Rating
Employee Rating

Terrible Terrible Terrible! ! They made an appt.for my recall, wasted an hour of my time, then tell me they have to order part!!!! 1 to 2 days they would contact me, we're at the More

by DOOBER1119
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

May 16, 2024

Dealership Rating
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Had so many problems with my car since i took it here , Shelby gave me nothing but attitude anytime something was wrong with my car couldnt give me full explanations , would never recommend coming here eve More

by KIARACOLLZAZO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2024

Greenway Kia East responded

Kiara, I'm sorry to hear about your experience. Our team strives for excellent customer service yet it sounds like we may have left you with a different impression. Your feedback is important and will help us improve our services moving forward. If you're open to discussing this further, please reach out at your earliest convenience so we can address any unresolved issues directly with you. Thank you, Ginam Carpio - Service Manager ginamcarpio@greenwayauto.com

May 15, 2024

Dealership Rating
Employee Rating

Shelby deserves to be promoted at the earliest. She remembers my name. Very rare these days. Always a smile. More

by EAFB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

May 15, 2024

Greenway Kia East responded

We're so glad to know that Shelby made a positive impression on you at Greenway Kia East! It's always great when our team members can make customers feel special. Thanks for the review and your kind words about Shelby!

May 10, 2024

Dealership Rating
Employee Rating

I am always satisfied with the service department. I usually deal with Mat. I find very helpful. Knowledgeable and personable. More

by Norman
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Greenway Kia East responded

Norman, it's great to know that Mat and our service department at Greenway Kia East consistently meet your expectations. We appreciate the positive feedback!

May 10, 2024

Dealership Rating
Employee Rating

Everypne is very friendly and knowlegable. They let us know whats going on with the servicing of our cars. Thank you for all your help! More

by CRUZCEC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Greenway Kia East responded

We're glad to know you had a positive experience with our team at Greenway Kia East! We strive for transparency and friendly service. Thanks for trusting us with your car's servicing needs!

May 08, 2024

Dealership Rating
Employee Rating

Thank you very much for taking excellent of my Kia Sorrento. I feel confident taking my car to you!! More

by CINDYLOUGAIR
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2024

Greenway Kia East responded

Cindy, it was a pleasure to assist you with your Sorrento's service needs! We appreciate your confidence in Greenway Kia East and your five-star review!

May 04, 2024

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Employee Rating

Absolutely horrible. I will never go there again. They over charged me and would not make it right. More

by NEVARAYMUND086
Service Price Transparency
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Service Communication
Recommend Dealer
No

May 04, 2024

Dealership Rating
Employee Rating

Carlos great amazing service manager. He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at pre More

by Joe
Recommend Dealer
Yes
May 06, 2024

Greenway Kia East responded

Joe, we're delighted to know that Carlos has been able to assist you with your cars at Greenway Kia East. We appreciate the shout-out and look forward to continuing our service for you!

May 03, 2024

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Employee Rating

Very good service. If Shelby is the contact person at dealership, she was very helpful and pleasant! More

by JUDICERVENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Greenway Kia East responded

Judice, thank you for leaving Greenway Kia East a five-star review and giving a shoutout to Shelby!

May 02, 2024

Dealership Rating
Employee Rating

I had an appointment for an oil change and I was there for about 30 minutes. To me that was Fast Service and the workers were very kind. More

by BABYVI1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Greenway Kia East responded

We're glad to know you found our service at Greenway Kia East fast and efficient! We strive for quick turnarounds while maintaining quality. Thanks for your kind words about our team, we appreciate it!

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