Shawna Bilozyr-Sitek | Page 11

Outstanding customer service I have had my 2012 GMC Acadia serviced at Sherwood Park Chevrolet exclusively since buying it. I recently ran into a problem with a local tire shop l I have had my 2012 GMC Acadia serviced at Sherwood Park Chevrolet exclusively since buying it. I recently ran into a problem with a local tire shop losing my summer tires after putting on new winter tires, and trying to manipulate me into buying new ones. Shawna went above and beyond to help me by providing documentation and information which ultimately resulted in resolution of my problem. I have nothing but positive experiences to report about the service staff at Sherwood Park Chevrolet. In this particular instance Shawna was extremely helpful, while being professional and kind, which is what I have come to know and expect from the service staff at Sherwood Park Chevrolet. Thank you!! More

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emergency i snapped my drive belt when it was very cold outside. she fit my car in to service that day and it was very busy. i'm very thankful it was able to be i snapped my drive belt when it was very cold outside. she fit my car in to service that day and it was very busy. i'm very thankful it was able to be done. thanks a million, although it cost way less! More

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Great Customer Service Shawna went the extra mile in keeping me in the loop about what was going on with my truck, she even called before she left to go on her lunch break t Shawna went the extra mile in keeping me in the loop about what was going on with my truck, she even called before she left to go on her lunch break to let me know it wasn't going to be ready yet but that she just wanted to give me a quick call to let me know that she would be stepping out. I found this to be awesome as she didn't have to do that and I don't remember anyone else ever doing that. It feels like she genuinely cares about her customers! I now bring my truck back to this dealership over another local one that I used to take it to. Thanks Shawna! More

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Car seems reliable Lack of cruise control was quickly remedied at no additional expense . Thank you very much. We found the staff friendly and helpful. The car handles Lack of cruise control was quickly remedied at no additional expense . Thank you very much. We found the staff friendly and helpful. The car handles well on the road More

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AWFUL EXPERIENCE I wouldn't bring my vehicle back to this dealership even if the service was FREE. they had no knowledge, they did everything in their power to cover u I wouldn't bring my vehicle back to this dealership even if the service was FREE. they had no knowledge, they did everything in their power to cover up the problems. Items were stolen from my vehicle. I cant stress what a terrible experience I had. More

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Positive purchase experience Phil was so very friendly and helpful. Have experienced great follow up service since the purchase from the dealership. Very impressed so far ... lov Phil was so very friendly and helpful. Have experienced great follow up service since the purchase from the dealership. Very impressed so far ... love my Equinox! More

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Simply the best!! Shawna gives you all the time you need, doesn't rush you, really listens to your concerns and fixes anything she can. She doesn't make you feel like y Shawna gives you all the time you need, doesn't rush you, really listens to your concerns and fixes anything she can. She doesn't make you feel like you are wasting her time and any question you have she answers and doesn't talk down to you. Shawna is the reason I will go back the Sherwood Park Chevrolet, and is the only person in service I will deal with. She brought me back, after 2 previous horrible experiences in the service department I had, I was not going back there. I ended up talking to Shawna and decided to give it one more chance and all because of her being friendly, respectful and treating you like a human, I defiantly will be going back there, as long as Shawna is there. More

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Service ; oil change; tire rotation; I live in Calgary and will drive to Sherwood Park to have my car serviced as I hold the utmost confidence in this dealership. Each and every time the I live in Calgary and will drive to Sherwood Park to have my car serviced as I hold the utmost confidence in this dealership. Each and every time they go above and beyond the call of duty to e ensure customer satisfaction and customer retention. While I am most impressed with the services overall; I must make mention of the 2 that truly create the atmosphere of excellence. Gail and Shawna. Both women are professional, courteous regardless of the situation and truly demonstrate that they care about the customer - Thank you Sherwood Park Chev and thank you Shawna and Gail for ensuring that I go nowhere else, despite the travel. More

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Just a Phone call away You can always get a helpful answer to question you have, even when you are doing the work yourself. I was stuck 5 hrs away and they were going to he You can always get a helpful answer to question you have, even when you are doing the work yourself. I was stuck 5 hrs away and they were going to help to get me into another dealership to get me back on the road. More

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Service with a smile! To ensure piece of mind I only take my Pontiac Montana to Shawna. I drive almost two hours for my services and any needed repairs and its well wort To ensure piece of mind I only take my Pontiac Montana to Shawna. I drive almost two hours for my services and any needed repairs and its well worth the drive. I know she and the awesome service staff will make sure the work is done well and efficiently. Any concerns I have she always handles them in a very courteous manner with excellent knowledge. More

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