Sharon Thompson

My experience with Zender Ford has been wholly positive, and I would not hesitate to recommend them. I bought a 10 year old Ford Fiesta in February 2025. In May, I discovered that the air conditioning wa and I would not hesitate to recommend them. I bought a 10 year old Ford Fiesta in February 2025. In May, I discovered that the air conditioning was not working. They quoted over $800 for the repair, but when I explained that I had just purchased the vehicle and had driven it less than 200 km, their service rep asked me to hold while she spoke with the manager and the salesperson. She came back to tell me they would repair the car for free, which they did. I would also like to commend Derek Ford who handled the sale. He was not only professional and courteous, but he found a buyer for my old car who did not mind it had an engine problem several trips to my trusted mechanic had not fixed. I had explained to Derek that I could not sell it in good conscience, and why, and he said, "I know a guy who will buy it from you as is." All the employees I spoke with at Zender say it's different from every other place they've worked, and all of them stress what a great, upstanding, honest company it is. They assured me Zender Ford stands behind what they sell. I was very skeptical, but it turned out to be true. More

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Awesome customer service by Derick Ford and Sharon Thompson, great atmosphere in the building super happy it’s how everything worked out. Thompson, great atmosphere in the building super happy it’s how everything worked out. More

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Comfortable and inviting atmosphere. My experience was personable with little pressure to purchase I returned to make additional inquiries on a potential purchase and was welcomed warml My experience was personable with little pressure to purchase I returned to make additional inquiries on a potential purchase and was welcomed warmly each time. More

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Excellent place to deal. All parts staff are great. Purchased multiple vehicles and always had positive dealings. Nice to deal with locally owned business. All parts staff are great. Purchased multiple vehicles and always had positive dealings. Nice to deal with locally owned business. More

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What a great experience. Eldon and Glenn are wonderful Salesmen. I’m so very excited to start driving my new escape. Thank you guys!! Eldon and Glenn are wonderful Salesmen. I’m so very excited to start driving my new escape. Thank you guys!! More

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I had a pleasant experience. I’d love my vehicle, which is the Maverick Lariette. My car dealer ship salesman. Mr. Ludwig was amazing. He kept me informed of when my vehicle was I’d love my vehicle, which is the Maverick Lariette. My car dealer ship salesman. Mr. Ludwig was amazing. He kept me informed of when my vehicle was arriving always pleasant to talk to and fun. I liked when he broke down payment options. I was impressed in the fact that he knew so much understanding with vehicles. When my vehicle arrived, he showed the ins and outs of my vehicle and what was available. After my purchase. He kindly explained all the functions on my vehicle showed me everything that was available to it. Communication was astonishing so I give high or five marks to Mr. Ludwig at Zander Ford. Where I purchased my vehicle was Spruce Grove Zander Ford. The finance team, I would have to say they on the ball making sure paperwork was set up on the dates and times I requested. I did also feel like the Alberta package and there was another package was a little too expensive for some plastic to cover the front end of my Truck. When I sourced out other places, it was a lot cheaper to do exactly what they encourage me to do. Other than that service was good. I will have to continue to drive my Ford Maverick to get the best rating out of the car. Hopefully I would be able to rate the car performance at a later date. More

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Excellent service from Shelley and Sharon in Finance. Salesperson Andrew was very helpful as was the sales manager Mark. I would highly recommend them to anyone . Salesperson Andrew was very helpful as was the sales manager Mark. I would highly recommend them to anyone . More

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We had a fantastic experience working with Eldon to find the right truck for us. From the moment we walked into the dealership, we felt comfortable and never pressured. Eldon was incredibly knowledgeable an the right truck for us. From the moment we walked into the dealership, we felt comfortable and never pressured. Eldon was incredibly knowledgeable and took the time to understand our needs, helping us find the perfect truck. His approach made the entire process stress-free and enjoyable. Everyone we met at the dealership was friendly and professional, making us feel confident in our decision. We highly recommend Eldon and the team to anyone looking for a vehicle More

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The staff were very friendly and helpful with all aspects of purchasing a new vehicle. Both sales and financing explained everything fully and made the process easy and enjoyable. We had only a short time of purchasing a new vehicle. Both sales and financing explained everything fully and made the process easy and enjoyable. We had only a short time to get a new vehicle due to another person running into my previous car so the prompt service was greatly appreciated. I would certainly use this dealership in the future and recommend them to friends. More

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Zender Ford is an outstanding dealership with professional staff. The knowledge of the staff combined with their high level of service made my experience at Zender Ford exceptional. professional staff. The knowledge of the staff combined with their high level of service made my experience at Zender Ford exceptional. More

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