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Shane Moss
Refer Me
146 Reviews
Dealership Experience
22 yrs, 3 mos
Industry Experience
37 yrs, 2 mos
Languages Spoken
English
146 Reviews
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146 Reviews of Shane Moss
February 26, 2021
My very senior parents live in Petrolia. They were in London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln. My mom has asked me to write a London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln. My mom has asked me to write a note commending the service at Courtesy Ford. There was an issue with a fan belt, and upon further investigation this one issue became a bigger issue. The Service Tech provided an estimate cost. My parents agreed to go forward with the repair ... they had no other option to getting back to Petrolia. My mom wants Courtesy Ford to know how much they appreciated the effort the Service Techs put into make the vehicle right. My mom says "the guys were just so good...we are so thankful they helped us AND the cost was below the anticipated estimate." SO, thank you to the Courtesy Ford Lincoln Service Techs for getting my parents home safely. More
by Judy Geraghty
Other Employees Tagged: Will Taylor, Alex Tapia, Juan Montoya, Brook Russell , Kyle Cornet
Helpful 
February 22, 2021
Have been coming here for years and there is always great service. Steve in Used Sales is my go-to. Alex in Service always helps me out, and Adel in Finance was very easy to work with. service. Steve in Used Sales is my go-to. Alex in Service always helps me out, and Adel in Finance was very easy to work with. More
by dylembree
Other Employees Tagged: Alex Tapia, Juan Montoya, Stephen Skutovich , Adel Al-Rayes
February 02, 2021
Stephan was excellent to work with very knowledge of the products. Dealership policy left me with a 1/4 tank of fuel when picked up, Disappointing. . products. Dealership policy left me with a 1/4 tank of fuel when picked up, Disappointing. . More
by Tim
Other Employees Tagged: George Anderson, Juan Montoya, Stephen Skutovich
December 31, 2020
We LOVE our Ford’s but mostly because our sales person, Luis Frada, takes the time to actually figure out what we need in a vehicle. We drive 4 hours round trip to specifically work with Luis and for our s Luis Frada, takes the time to actually figure out what we need in a vehicle. We drive 4 hours round trip to specifically work with Luis and for our service on our vehicle because the customer service that this team provides is bar none. Thank you Courtesy!!! See you in the new year!!! More
by Brienna Boddaert
Other Employees Tagged: Luis Frada, Alex Tapia , Adel Al-Rayes
December 30, 2020
The sales team is very professional and the service department provides great detailTo customer service this dealership is a staple in London OntarioExcellent job!!! Well Done department provides great detailTo customer service this dealership is a staple in London OntarioExcellent job!!! Well Done More
by Snoopy03
Other Employees Tagged: Luis Frada, Peter Rousom, Bryan Williams, Will Taylor, Alex Tapia, Juan Montoya , Matt Armstrong, Kyle Cornet, Dylan Frada, Reception
December 29, 2020
Gibby was honestly the best to deal with from anywhere I’ve been. Up front honest and made the process so easy! His commitment to customer satisfaction is what really shines even after the sale through hi I’ve been. Up front honest and made the process so easy! His commitment to customer satisfaction is what really shines even after the sale through himself and the service team. Always wanting to see the best for you and work with your schedule. More
by Colin Darling
Other Employees Tagged: Alex Tapia, George Anderson, David Gibbs
December 28, 2020
I have been dealing with Courtsey Ford for over 10 years. Always top notch in every department, from sales to service these guys know their stuff. I highly recommend using Courtsey for new or pre owned vehic Always top notch in every department, from sales to service these guys know their stuff. I highly recommend using Courtsey for new or pre owned vehicles. More
by nick
Other Employees Tagged: Gary Flonders, Brandon Flonders, Will Taylor, David Gibbs , Kyle Cornet, Bill Eansor Jr
December 09, 2020
All the staff are always attentive to my needs and Luis has been willing to go the extra mile to ensure the very best value and service is provided. has been willing to go the extra mile to ensure the very best value and service is provided. More
by John
Other Employees Tagged: Luis Frada, Gary Flonders, Brandon Flonders, Will Taylor, Alex Tapia, George Anderson , Adel Al-Rayes, Courtesy Ford, Dylan Frada
December 08, 2020
Thank you Aaron for your hard work!!! From the very first day I mentioned to Aaron what we we were looking for, he worked diligently at meeting our needs! Great job on finding us exactly what we were looking day I mentioned to Aaron what we we were looking for, he worked diligently at meeting our needs! Great job on finding us exactly what we were looking for!!! Jimmy:) More
by Jimmy & Bronwyn
Other Employees Tagged: Aaron Paul , Matt Armstrong
November 26, 2020
Aaron is very personable, friendly and courteous! Answered all of our questions and made the experience a pleasure. I will be recommending this dealership to all our friends and family. Answered all of our questions and made the experience a pleasure. I will be recommending this dealership to all our friends and family. More
by Rick
Other Employees Tagged: Aaron Paul , Charles Gardiner
