Sergei Potapoff

Yvonne goes above N. A. beyond and is someone I purposely make an appointment with when I have to bring my car in. A. beyond and is someone I purposely make an appointment with when I have to bring my car in. More

by sandycraig02 Verified Customer Verified Customer

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Yvonne goes above and beyond every time I work with her I deliberately make appointments with her when I need to bring my car in. And Sergio made the purchase of our new RDX as easy as it could be. We wer deliberately make appointments with her when I need to bring my car in. And Sergio made the purchase of our new RDX as easy as it could be. We were marveling at the quick and smooth process. He was personable, friendly and very helpful. More

by sandycraig02 Verified Customer Verified Customer

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EXCELLENT SERVICE! LOVE MY NEW MDX TYPE S. QUITE THE UPGRADE OVER THE MDX SH WHICH WAS GREAT IN ITS OWN RESPECT. SPECIAL SHOUT OUT TO DIMITRI WHO IS ALWAYS THE CONSUMA LOVE MY NEW MDX TYPE S. QUITE THE UPGRADE OVER THE MDX SH WHICH WAS GREAT IN ITS OWN RESPECT. SPECIAL SHOUT OUT TO DIMITRI WHO IS ALWAYS THE CONSUMATE PROFESSIONAL More

by bulldog6852 Verified Customer Verified Customer

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Cody was Johnny on the spot. Very helpful in describing what would be done and texted me once it done. Very helpful in describing what would be done and texted me once it done. More

by lknudson7788 Verified Customer Verified Customer

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We are very satisfied with service…Mr. Sergie was very helpful during the deal..thank you Sergie was very helpful during the deal..thank you More

by Nandini kapure Verified Customer Verified Customer

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Sergei and Joey were great to work with. They made my car leasing experience as smooth as possible and walked me through each step. They were very personable, professional and I truly apprec They made my car leasing experience as smooth as possible and walked me through each step. They were very personable, professional and I truly appreciate their impeccable customer service. More

by conwobu Verified Customer Verified Customer

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Phenomenal experience leasing a new Acura thanks to Sergei!!! Sergei Potapoff made the experience of trading in my Acura RDX and leasing a new Acura RDX with the A-spec package absolutely phenomenal!!! Sergei!!! Sergei Potapoff made the experience of trading in my Acura RDX and leasing a new Acura RDX with the A-spec package absolutely phenomenal!!! He is very kind, professional, and takes great care in explaining your options both in terms of what the finances look like for each type of vehicle I was interested in and what features each vehicle has to offer. He has an absolute wealth of knowledge about all Acuras and was incredibly helpful to me in helping me make the choice of a new vehicle to keep me safe and comfortable on the road for years to come. A++ Sergei!! You are awesome, Sergei!! Thank you so much!! Joey made the finances, paperwork, and determining the protection plan options easy to understand and accomplish. He is very kind, professional, and knowledgeable. Incredibly helpful throughout the process. Thank you so much, Joey!! This is my second vehicle purchase at Jackson Acura. I have always found everyone from sales to finance to service (Yvonne is awesome) to be a pleasure to work with. So nice. Grateful for having found Jackson Acura. Keep up the amazing work. More

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I have been going to this dealership for over 20 years and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would be that hard to get them back to the days when service was a lot better. You can’t make an appointment anymore! Oil changes take 2 to 2.5 hours. A small air leak takes 2 hours come on man! When I made appointments things were quick, people would make Starbucks runs and you would be out of there. But unfortunately I think those days are over. I told Patrick M before he went to BMW that I would stay until things changed for the worse. Well I am unfortunately at that point. It’s been a great run and I appreciate the good ole days. I hope Jackson can get back to those times. I have referred a lot of people there and I hope their experiences improve. More

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For both service and sales, Jackson is above par! Service center customer service is stellar and I cannot say enough about Sergei, my salesman. Just purchased my second RDX from him this week! Everyo Service center customer service is stellar and I cannot say enough about Sergei, my salesman. Just purchased my second RDX from him this week! Everyone at Jackson is a pleasure to work with! More

by DONNAPUCCI Verified Customer Verified Customer

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I got a very competitive quote on the purchase of a new MDX in April without hassling. This is my third MDX, but my easiest experience in buying one MDX in April without hassling. This is my third MDX, but my easiest experience in buying one More

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